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installation and operating manual english garage door opener direct drive 3/4 hp synoris 550 compact 46745v024-432010-0-oce-rev.e

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table of contents 1 important safety information 1.1 about this manual 1.2 access to this manual 1.3 transfer of the manual 1.4 operating this opener 1.5 intended use of the opener 1.6 explanation of the warning symbols used in this manual 1.7 labels on the product 1.8 explanation of the symbols used in this manual 2 product and functional description 2.1 the opener and its mode of operation 2.2 safety equipment 3 technical data 4 dimensions 5 storing and items included in the delivery 5.1 storage 5.2 contents of opener 6 tools and protective equipment 6.1 tools required 6.2 personal safety equipment 7 installation dimensions and requirements 7.1 important installation instructions 7.2 door types and accessories 7.3 installation requirements 3 3 3 3 3 3 3 4 4 5 5 6 7 8 9 9 9 12 12 12 13 13 13 14 10.3 installation requirements and dimensions 10.4 installation 10.5 connection 11 wall station 11.1 installation step 13 install the wall station 11.2 functions 11.3 installation requirements and dimensions 11.4 installation and connection 12 initial operation 12.1 installation step 14 installing light bulbs 12.2 installation step 15 program the transmitter 12.3 learning the forces of the door 12.4 test the emergency release 12.5 test the obstacle detection function 12.6 test the photo eyes function 12.7 attach the warning labels 13 operation 13.1 lights 13.2 operating the opener with the transmitter 13.3 operating the opener with the wall station 13.4 emergency release from the inside 13.5 indicator lights on the control housing 13.6 resetting the values forces 14 settings 14.1 overview of special functions 14.2 setting the dip switches 15 terminal connections 16 maintenance and care 16.1 maintenance schedule 16.2 regular maintenance 16.3 maintenance work 17 troubleshooting 17.1 troubleshooting guide 17.2 photo eyes fault indicators 17.3 troubleshooting 18 placing out of operation and disposal 18.1 placing the opener out of operation 18.2 battery disposal 19 wiring diagram 20 warranty terms and conditions 25 26 27 28 28 28 28 29 32 32 32 34 35 35 36 36 37 37 37 38 39 40 40 41 41 42 43 44 44 44 44 45 45 48 49 51 51 51 52 53 8 installation 15 8.1 preparation 15 8.2 installation step 1 determine the door s highest position 18 8.3 installation step 2 install the header bracket 19 8.4 installation step 3 attach the rail to the header bracket 19 8.5 installation step 4 hang the opener 20 8.6 installation step 5 mounting the door bracket 21 8.7 installation step 6 attach the door arm 21 8.8 installation step 7 check running of the door 22 8.9 installation step 8 shorten the length of the emergency release cord 22 8.10 installation step 9 set the the limit stops 23 8.11 installation step 10 attach the control housing to the c-rail 23 9 electrical connection 24 9.1 installation step 11 connect to a power outlet or to a permanent wiring connection 24 9.2 power outlet connection 24 9.3 permanent wiring connection 24 10 photo eyes 10.1 installation step 12 install the photo eyes 10.2 function 2 25 25 25 en

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1 important safety information warning please observe and comply with the following information to avoid possible risk of severe or fatal injury to you and/or other persons 1.1 about this manual there is a possible risk of injury or even a risk of death if the following important safety information and the entire contents of this manual are not observed and complied with the opener may only be installed and operated when all information is observed and complied with you must also inform other users of this system about this manual 1.5 intended use of the opener the intended use of this opener is for the opening and closing of garage doors exclusively any other use does not correspond with its intended use is not permitted the opener may only be used in accordance with its intended use it must be used safely and responsibly with attention to the instructions and safety warnings in this installation and operating manual no modifications may be made to this opener the operating license expires if modifications are performed on this device that are not described in this manual or authorized by the manufacturer this device complies with part 15 of the fcc rules operation is subject to the following two conditions 1 2 this device may not cause harmful interference and this device must accept every interference received including interference that may cause undesired operation 1.2 access to this manual keep this manual readily available for later use when dealing with the opener malfunctions that could influence the safe operation must be corrected immediately 1.6 explanation of the warning symbols used in this manual the following warning symbols are used in this manual they warn you about possible dangers 1.3 transfer of the manual please be sure to include this manual when the operator is to be installed in a different location and operated by other persons for example when selling the opener danger danger to life or severe personal injury please observe and comply with the given information to avoid the possible risk of severe or fatal injury to yourself and/or other persons 1.4 operating this opener this opener may only be operated by adults never allow children to operate the opener or to play in the area of the door and the opener all users must be trained in the appropriate use of the opener the installation the connection and the initial operation of the opener may only be carried out by technically knowledgeable persons all electrical work under voltage may only be performed by a qualified electrician warning possible danger to life or personal injury please observe and comply with the given information to avoid the possible risk of severe or fatal injury to yourself and/or other persons en 3

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1 important safety information caution possible damage to property please observe and comply with the given information to avoid the possible risk of property damage 1.8 explanation of the symbols used in this manual tool symbols these symbols in the manual show you if you should use specific tools here are a few examples phillips screwdriver 1.7 labels on the product Ø 1/4 drill with 1/4 diameter wood bit 1/2 1/2 open-end wrench here you see where the labels are placed on the opener observe and comply with the information on the labels and inform others about them 1 2 3 warning information specification to safety low voltage class 2 connections identification label 3/8 socket wrench with 3/8 socket other symbols drilling depth only screw in screws loosely do not tighten yet now tighten the screws clic it clicks into place and/or a clicking sound can be heard 4 en

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2 product and functional description 8 15 2.1 the opener and its mode of operation sectional doors and one piece doors can be opened and closed with this electrically powered opener 1 and its supplied accessories this opener has been evaluated by ul and is ul listed for the usa and for canada for use of sectional and one-piece doors relevant accessories for these door types are provided in the packaging use of this opener for other types of doors may be possible with different accessories but has not been part of the evaluation done by ul please ask your qualified dealer or sommer usa for further advice the opener is controlled via a transmitter 2 or a wall station 3 the opener is mounted to the ceiling structure 5 and to the header lintel 6 over the garage door opening a carriage 7 which is attached to the door 8 by a door arm 9 moves along a stationary chain in the opener rail 10 and opens or closes the door the integrated light 11 is automatically activated during operation it can also be independently activated via a transmitter 2 or a wall station 3 without the opener being in operation using the wall station 3 the opener can be locked during longer periods of absence e.g travel/vacation the transmitter can be stored in a holder 12 accessory in the garage and the vehicle so it does not get lost en 5

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2 product and functional description 2.2 safety equipment the opener switches off if it encounters an obstacle and protects people from injury and vehicles or other objects from damage if the door stops because of an obstacle during closing it will open completely in the event of a power failure the door can be opened from the inside by pulling the emergency release handle 13 the photo eye set 14 safeguards the door if the photo eyes are disrupted the closing procedure is stopped if the door stops during closing because of the photo eyes it will open completely emergency release from outside accessory warning there is a possible risk that people could be locked into the garage in an emergency situation e.g power failure it must be ensured that you can open the door without the opener or be able to get into the garage by another means if the garage does not have a separate entrance or the garage door does not have a built-in door you must install an emergency release 15 accessory that can be operated from outside 6 en

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3 technical data direct drive 3/4 hp supply voltage rated frequency storage locations in the radio receiver lighting ac 120 v 50/60 hz 20 2 x maximum 60 w standard bulb not included in the package 30 sec type cr 2032 3 v 75 dba ­ operator only 550 n 165 n 1.4 a 150 w 550 lbs 250 kg approx 6 w runtime battery in the transmitter working environment based emission value max pulling and pushing force rated pulling force rated current consumption rated power consumption max door weight power consumption standby values are valid without lighting depending on the door and its running characteristics en 7

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4 dimensions synoris 550 compact rail for 7ft door item no 10k1v000 synoris 800 compact rail for 7ft door item no 10k1v000 137 1/2 3492 mm note for taller doors rail extension must be installed accessory 13/16 8 11/16 3/8 8 1 3/8 3/8 13 3/8 1 7/8 48 1 3/16 4 15/16 4 5/16 3 1/8 24 -1/4 3 1/8 1 3 64 5 3/8 4-1/8 9 1/16 8 en

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5 storing and items included in the delivery 5.1 storage 1 2 3 7 4 5 8 6 caution there is a possible risk of damaging the opener if it is not stored correctly store the opener in the following way only ­ laying flat ­ in closed and dry rooms 5.2 contents of opener when unpacking please check to make sure that all items are included in the boxes should something be missing please contact your qualified dealer salesperson they will gladly be of further assistance please dispose the packaging material properly according to your local waste regulations b opener package 1 2 3 4 5 1 control housing with power cable including radio receiver 1 motor carriage with emergency release 1 safety and maintenance guide 1 power glider installation and operating manual 1 warning label 1 wall station see separate list 1 installation package 1 photo eye set see separate list light bulbs for the light are not included in the package 3 4 2 5 1 6 7 8 a rail package 1 2 2 connecting sleeves 1 chain in three-piece chain channel chain channel is made of plastic it is not packaging material ­ therefore do not remove 1 limit stop marking h 3 c-rails 1 limit stop marking v 3 4 5 en 9

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5 storing and items included in the delivery 1 2 3 3.1 4 5 6 1 door arm 1 ceiling bracket 1 curved door arm 1 perforated strip iron 1 door bracket 1 fastening bolt for control housing 4 6 7 9 12 10 13 5 3.2 7 8 9 8 3.3 3.4 3.5 10 2 screws 8 x 60 mm wrench size 1/2 and 2 washers 5/16 for the attachment to the ceiling 11 3 x 10 staples 12 1 warning tag for emergency release 13 2 transmitter including battery 11 3.6 3.7 3.8 c installation package see graphic b pos 7 1 2 3 1 slide-in part in the c-rail with contact 1 slide-in part in the c-rail 1 installation bag with the following content 3.1 1 emergency release handle 3.2 1 header bracket and pin with 2 locking c-clips 3.3 1 tensioning bolt m8 x 80 mm wrench size 3/8 1 tensioner 1 washer and 1 spring for the slide-in part 3.4 2 carriage bolts m8 x 25 mm with 2 nuts m8 wrench size 1/2 and 2 toothed lock washers 5/16 for the ceiling bracket 3.5 2 screws 8 x 60 mm wrench size 1/2 and 2 washers 5/16 for the attachment to the header 3.6 4 self-tapping screws 1/4 wrench size 3/8 for the door bracket 3.7 2 bolts 3/8 x 1 wrench size 9/16 with 2 selflocking nuts 3/8 wrench size 9/16 for connecting the curved door arm with the door arm 3.8 1 pin short with locking c-clip feature for boomerang attachment to the door bracket and 1 pin long with locking c-clip for door arm attachment to the motor carriage 10 en

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5 storing and items included in the delivery 3 4 5 6 d photo eye set see graphic b pos 6 1 2 3 4 5 6 2 wires length 32 9 10 m 1 transmitter photo eye green sticker 1 receiver photo eye red sticker 1 mounting bracket left 1 mounting bracket right 1 installation bag with the following content 6.1 2 wing nuts m6 6.2 2 carriage bolts m6 6.3 4 wood screws 6 x 40 mm for attaching the mounting bracket f wall station see graphic b pos 8 1 2 3 4 5 6 1 wall station 1 wire length 32 9 10 m 2 wood screws 1/8 x 1.2 for wall attachment 2 anchors 3/16 2 screws 6-32 x 1 for attaching to a electrical box 2 screws 1/8 x 3/8 en 11

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6 tools and protective equipment 6.1 tools required you will need the following tools for assembling and installing the opener lay out the required tools this ensures a quick installation 6.2 personal safety equipment warning there is a possible risk of injury when working with tools please protect yourself against possible injury during the installation of the opener use the following protective equipment 17 safety glasses for drilling 18 protective gloves e.g when handling cut-off pieces of perforated strip steel 1 2 3 4 5 6 7 8 9 slotted screwdriver 1x small and 1x medium phillips screwdriver 1x small and 1x medium measuring tape pencil scissors step-ladder hack saw hammer file fine grade 10 wire stripper 11 drill 12 drill bits for metal and wood wood Ø 1/4 metal Ø 3/16 13 socket ratchet with 3/8 socket 14 2 open-end wrenches 9/16 15 2 open-end wrenches 1/2 16 open-end wrench 3/8 12 en

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7 installation dimensions and requirements 7.1 important installation instructions 7.2 door types and accessories warning warning ­ to reduce the risk of severe injury or death 1 2 read and follow all installation instructions install only on a properly balanced garage door an improperly balanced door has the potential to cause severe injury have a qualified service person make repairs to cables spring assemblies and other hardware before installing the opener remove all ropes and remove or make all locks connected to the garage door inoperative before installing opener where possible install the door opener 7 feet or more above the floor for products having an emergency release mount the emergency release 6 feet above the floor do not connect the opener to source of power until instructed to do so locate the wall station a within sight of door b at a minimum height of 5 feet that small children are not able to reach it and c away from all moving parts of the door install the visible warning label next to the wall station in a prominent location install the emergency release tag attach the tag on or next to the emergency release after installing the opener the door must reverse when it contacts a 1-1/2-inch high object 3 warning to reduce the risk of injuries use this opener only with a sectional door a or a one piece door b this opener has been evaluated by ul and ul listed for the usa and for canada for use with sectional and one-piece doors and relevant accessories for these door types are provided in the packaging use of this opener for other types of doors may be possible with different accessories but has not been part of the evaluation done by ul please ask your qualified dealer or sommer usa for further advice 4 5 6 7 8 warning there is a possible risk of injury or death if a door does not fulfill the following conditions the opener may only be installed when the following installation requirements and installation dimensions are met en 13

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7 installation dimensions and requirements 7.3 installation requirements the installation of the opener cannot compensate for a poorly installed or defective installation of the door only install the opener on a correctly aligned and easy running door ask your qualified dealer for advice an improperly aligned door can cause serious injury the door must be stable i.e when opening and closing it must not bow sag or twist because high operational forces act on the door during opening and closing reinforce lighter doors made out of plastic or aluminum if necessary prior to the installation ask your qualified dealer for advice in all other cases no additional weight-increasing parts may be attached to the door system or the opener this can lead to dangerous situations such as i.e breaking of the door mechanics or overloading the opener the opener may only be installed in dry indoor rooms where there is no risk of explosion the installation location must be protected against dust and splashed water the opener may not be installed in areas that have an aggressive climate walls and ceiling must be solid and stable the door may not be part of a fire-protection installation which closes the door automatically in the event of a fire the automatic closing is prevented with the installation of the opener observe and comply with valid local building regulations warning there is a possible risk of injury or death if a door is not balanced the door s functioning can be impeded and uncontrolled movements could be the result the door must be balanced see checking door balancing if the door and the door mechanics require repair or adjustment as a result of the check this may only be performed by qualified qualified dealer checking the balance 6 2 the door must be able to be moved easily by hand and be balanced perform the following test prior to the installation to determine if the door is balanced y manually open the door half-way the door must remain in this position if the door moves upwards or downwards the door needs to be adjusted ask your qualified dealer for advice attach the opener at a height of at least 6 1,83 m above the floor and a minimum distance of 2 50 mm to the vehicle including all attached vehicle accessories such as a roof rack etc 14 en

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8 installation 8.1 preparation check to make sure that all required parts are included in the package before you begin the installation this ensures a quick installation pre-assembly attach the emergency release handle warning there is a possible risk of injury or death if you do not observe and comply with the following information observe and comply with all listed instructions prior to installation the installation the connection and the initial operation of the opener may only be carried out by technically knowledgeable persons only move the door when there are no persons animals or objects in the area of movement always wear safety glasses when drilling the mounting holes to protect your eyes from flying chips wear protective gloves when handling burred materials be careful when climbing or standing on a ladder while performing work on the opener be sure you have a secure footing 1 2 feed the cord 1 of the emergency release motor carriage 2 through the hole in the handle 3 tie a knot at the end of the cord 1 and push the handle 3 towards the knot the final cord length can be shortened at the end of the installation after the opener is attached to the ceiling rail pre-assembly 1 3 caution there is a possible risk of property damage if you do not observe and comply with the following information observe and comply with all listed instructions before the installation cover the opener so no dirt or contamination can get into the opener if you have to drill in the area of the opener remove or disable all door locks before the installation for a sectional door remove the hand rope the mounting materials are designed for wooden garage constructions and wood/metal garage doors only use the supplied mounting material please consult your qualified dealer if you require other mounting equipment for different materials 1 2 4 4 the chain 1 is inserted into the plastic chain channel 2 the chain channel guides the chain and also isolates the chain from the c-rail 3 please do not remove loosen the screws 4 with a phillips screwdriver take out the limit stops 2+3 and the chain guide 1 2 en 15

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