Taxi Talk October 2014


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October 2014 edition of Taxi Talk magazine

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TAXI TALK ISSUE NO 558 October 2014 TAXI VOICE OF THE TAXI INDUSTRY MAGAZINE Official journal of the Victorian Taxi Association Print Post Approved number 100004912 VOICE OF THE TAXI INDUSTRY MELBOURNE FESTIVAL 10 - 26 OCTOBER 2014 Melbourne Festival program will include a celebration of circus, a giant mirrored carousel at the NGV, an epic-scale production with a choir of 40 teenage girls and the world premiere of Anouk Van Dijk and Falk Richter’s theatre collaboration. There are shows aimed at disrupting our thinking with visual arts as performance, theatre as choral experience, and classical music getting together with the world’s best techno DJs.


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INSIDE... 4 6 14 18 22 30 32 Victorian Taxi Association editorial Ti TAXI VOICE OF THE TAXI INDUSTRY MAGAZINE OFFICIAL JOURNAL OF THE VICTORIAN TAXI ASSOCIATION Servicing the Cruise Ships As the cruise ships dock, taxis are in high demand MAGAZINE EDITOR ........................ Toni F. Peters VTA EDITOR ....................................David Samuel FOUNDER ....................................Stanley F. White PUBLISHER ..................Trade Promotions Pty Ltd Global resistance Licence statistics ADVERTISING ENQUIRIES Trade Promotions Pty Ltd 42 Grenfell Road, Mt Waverley VIC 3149 PO Box 2345, Mt Waverley VIC 3149 Phone: ............................................. 03 9807 0237 Email: ................................... Website: ................................ to the ride sharing Uber app Taxi and hire car licence and assignment statistics for last month DISPLAY ADVERTISEMENTS All copy, editorial and artwork must be in by the 15th of the month prior to publication date. Advertisement sizes and rates can be viewed at Taxi Services Commission Updates on issues affecting the Victorian Taxi Industry Stop, Think, Respect beyondblue’s national anti-discrimination campaign SUBSCRIPTION DETAILS 1 year = $35 CLASSIFIED ADVERTISEMENTS $30 for 35 words, $60 for 70 words, etc. Email or Mail your classified advertisement by the 15th of the month prior to publication date, together with your payment. Events Calendar Dates and locations of various Melbourne major events PAYMENT OPTIONS • • • Via PAYPAL to Direct Deposit to BSB 033065 A/c 312786 Mail Cheque to Trade Promotions Pty Ltd PO Box 2345, Mt Waverley VIC 3149 Want to know as soon as Taxi Talk is uploaded to our website? Become a member of, and you will get an email immediately the next edition has been uploaded. Register at auth/signup Taxi Talk magazine, a monthly publication for the Victorian taxi industry, is published by Trade Promotions Pty Ltd in collaboration with the Victorian Taxi Association Inc (VTA). The VTA is the peak industry body in Victoria, fostering the interests and wellbeing of taxi-cab drivers, taxi-cab permit holders and Taxi Booking Services across the state. Taxi Talk magazine is wholly owned by Trade Promotions Pty Ltd. COPYRIGHT © Trade Promotions Pty Ltd 2014. All rights reserved. The “Taxi Talk – Voice of the taxi industry” heading and logos are trademarks of Stanley F. White. Copyright of articles and photographs of Taxi Talk magazine remain with the individual contributors and may not be reproduced without permission. Views expressed in any article in Taxi Talk are those of the individual contributor and not necessarily those of the publisher. The publisher cannot accept any responsibility for any opinions, information, errors or omissions in this publication. To the extent permitted by law, the publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising from the contract, tort or otherwise, even if advised of the possibility of such loss of profits or damage. Advertisements must comply with the relevant provisions of the Competition and Consumer Act 2010. Responsibility for compliance with the Act rests with the person, company or advertising agency submitting the advertisement. Phone: 03 9676 2635................ Fax: 03 9676 2643 PRESIDENT .................................... Kevin Gange VICE PRESIDENT ................. Stephen Armstrong CHIEF EXECUTIVE ....................... David Samuel Taxi Talk has agreed to advertise taxi clubs because those clubs have stated that they and their products comply with all applicable laws and regulations relating to insurance for taxi operators. Neither Taxi Talk nor VTA has independently verified these taxi clubs’ compliance, and they give no warranty and make no representation as to whether the taxi clubs are compliant. Operators should satisfy themselves as to a taxi club’s compliance with laws and regulations through their own enquiries. These advertisements do not constitute recommendations by Taxi Talk or VTA that operators purchase insurance products from taxi clubs. Neither Taxi Talk nor VTA accept any liability or responsibility for any loss or damage suffered or incurred by any operator because a taxi club or its product or service is non-compliant. Taxi Talk - Voice of the Taxi Industry October 2014 |3


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Two markets are at play A David Samuel VTA CEO 4 | October 2014 nother busy month has passed and we now head into what is our busiest time of year. At the time of writing this article, 356 new metropolitan and urban licences had been issued by the Taxi Services Commission. This trend is concerning and if it continues at this rate the industry, the government and taxi users could face significant challenges.


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Taxi Services Commissioner Graeme Samuel was reported in The Age newspaper as saying this growth was not a concern. In the article published on 15 August he stated that “the market was ‘working perfectly’, dismissing predictions taxi numbers will soon soar.” He went on to say that, “I can’t imagine there is going to be 255 new taxis on the road, the market would say that doesn’t make a hell of a lot of sense, but we’ll see about that”. Suffice to say the VTA does not share the view of Mr Samuel on this occasion. What many seem to fail to understand is that there are two markets at play - one is for the provision of taxi services and one is for access to taxi licences. Perhaps the taxi licence one is ‘working perfectly’ but the taxi service one is not because supply is overtaking demand at a rapid pace. Despite how I have described it, it is impossible to divorce the two markets. In my view, this is a clear market failure and demonstrates why licence regulation is required. What we always argued is, you need to link these two markets by increasing supply of licences only in proportion to increases in demand for services. This would help address the market failure and build a stronger relationship between supply and demand. Unfortunately, due to the failure the market is unable to achieve this equilibrium. Further to Mr Samuel’s comment that there won’t be additional licences on the road - so what will happen to the additional licences? Will they simply disappear? No, of course not because they still have a value. Their value is the return they derive via the leasing of the licence or the operation of the licence. The licence holder will have to make a decision, lower their price as Mr Samuel suggests (in which case they will remain on the road), or operate and drive the vehicle themselves (in which case they remain on the road). Two other matters which continue to be front Taxi Talk - Voice of the Taxi Industry of mind are the Knowledge test and the 45/55 split. To the latter first, the VTA have commissioned an accountancy firm to do audits of operator businesses across the state. This information will be presented to the TSC and the Minister so an informed decision can be made about this policy setting. While we happily accept that driver earnings need to improve, if government choose to intervene as they have, it is their responsibility to ensure an appropriate balance is struck. In relation to the Knowledge test, the high failure rate is obviously a key concern. We accept that training will need to change to meet the new requirements, however, flatly reject the notion that the only reason for the high failure rate is due to poor training. Given the majority of those who sit the test have not undertaken the training this is clearly not the case. The VTA will embark on a significant campaign over the coming weeks and months to promote the need to do training before sitting the test - it is extremely unlikely people will be simply able to rock up off the street and pass the test. We have also asked the TSC to look at some process issues around the test which they have started to do. At the end of the day, making derogatory comments in the media about the quality of training and avoiding any responsibility for the problem will not resolve the issue. Finally, the VTA model bailment agreement is now complete and available on our website. I highly recommend you use it and, as always, cannot impress the importance for divers and operators to have a written agreement that clearly sets out rights and responsibilities. If you have any concerns or questions please do not hesitate to contact us at the office. Take care. D October 2014 |5


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RIDE SHARE APPS are illegal in Victoria Thinking of driving for a ride-sharing app? Think again. Ride-sharing services are illegal in Victoria. People caught providing ride-sharing services may face prosecution by the Taxi Services Commission. There are many laws and regulations that control taxi drivers and vehicles in Victoria. Despite the recent review of the taxi and hire car industries, strict regulation of driver and vehicle accreditation remain to protect you as drivers and your passengers. Ride-sharing applications, such as UberX, allow customers to book a ride in a car with someone who is not an accredited driver using their private vehicle. These services are illegal in Victoria. D VTA LUNCH for taxi drivers Come and enjoy a meal provided by the VTA. Take a moment to catch up with other drivers and chat with VTA personnel about upcoming industry projects. All taxi drivers are welcome. DATE: TIME: Wednesday 22 October 12noon - 2pm WHERE: VTA office Suite 2, 85 Salmon Street Port Melbourne Taxi Talk - Voice of the Taxi Industry 6 | October 2014


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ECH TRANSMISSIONS n o i s s i m s Tran TAXI issions at 90% of transm Did you know th rs ive dr to e il du and solenoids fa transmission fluid e th at th e ar aw un is Save your $$$ th is overheating? d. de an str left summer. Don’t be cooling system to a t ou ab M SA RING road. stays cool on the ensure your taxi without one! No taxi should be Trans Cooling COOLER AUTO TRANSMISSIONS FORD - HOLDEN TAXI PLUS 100,000 kms guarantee FORD BA / BF / FG FALCON 4 / 5 / 6 SPEED HOLDEN VE / VF COMMODORE WM / WN STATESMAN 4 / 5 / 6 SPEED summer your taxi needs P This this system to stay cooler • • • • • • • Sam Transmission services Diagnostic scanning Repairs Maintenance Transmission coolers Solenoid testing Solenoid cleaning Melway Ref 9 C12 ALL WORK GUARANTEED Call in for a free quote or ring Sam 9464 5188 ECH AUTOMATICS & DIFFERENTIALS 277A HOLT PARADE, THOMASTOWN


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SERVICING THE cruise ships 6666 PS ACCREDITED TAXI SERVICE ACCREDITED TAXI SERVICE V I C When cruise ships dock in Port Melbourne each year, taxis are in high demand—especially high occupancy vehicles and station wagons. To help meet passenger demand, peak service taxis will be authorised to operate additional hours during this cruise ship season, which begins 7 October 2014. ACCREDITED TAXI SERVICE V I C 8888 PS ACCREDITED TAXI SERVICE V I C V I C 0000 PS 7777 PS On the dates contained in the cruise shipping schedule, metropolitan peak service taxis are authorised to operate for the carriage of passengers from the Station Pier precinct, Port Melbourne between the hours of 7.00 am and 3.00 pm. All taxi drivers are encourages to support and service this growing tourism market. Taxis can access Station Pier for passenger drop off and collection from the managed taxi rank once security has undertaken a quick identification check. The VTA research conducted prior to the fare increase earlier this year, showed that the average fare for trips taken by cruise ship passengers was over $50. D VTA MODEL bailment agreement The VTA’s model bailment agreement has been finalised and is now available on their website - The model agreement complies with all implied conditions and contains clauses about common operational arrangements. The VTA has kept the agreement as simple as possible, with minimal input required from parties to the agreement. Schedule 3 to the agreement allows Permit Holders and Drivers to agree to additional terms or vary any of the standard terms. The VTA strongly encourages everyone to ensure they have a written bailment agreement in place to protect all parties interests. D 8 | October 2014 Taxi Talk - Voice of the Taxi Industry


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Port of Melbourne Corporation Calling All Cabs! Station Pier 2014-15 Cruise Season – Demand for Taxis Turnaround Visits – 3 hour demand for taxis after passenger departure time A full load of passengers will disembark with luggage in the morning and a full load will embark with luggage in the afternoon. Ship Visit Date Passenger Departure Time Approx. No. of Taxis Required Dawn Princess Dawn Princess Dawn Princess Dawn Princess Dawn Princess Dawn Princess Dawn Princess Dawn Princess L'Austral Dawn Princess Dawn Princess Dawn Princess L'Austral Dawn Princess Pacific Jewel Silver Spirit Dawn Princess Pacific Jewel Pacific Jewel Deutschland Pacific Jewel Dawn Princess Pacific Jewel Dawn Princess Tuesday 07-Oct-14 Monday 20-Oct-14 Sunday 02-Nov-14 Saturday 15-Nov-14 Friday 28-Nov-14 Thursday 11-Dec-14 Tuesday 16-Dec-14 Monday 29-Dec-14 Saturday 10-Jan-15 Sunday 11-Jan-15 Saturday 24-Jan-15 Thursday 29-Jan-15 Tuesday 03-Feb-15 Wednesday 11-Feb-15 Saturday 21-Feb-15 Monday 23-Feb-15 Tuesday 24-Feb-15 Friday 27-Feb-15 Monday 02-Mar-15 Wednesday 04-Mar-15 Sunday 08-Mar-15 Monday 09-Mar-15 Friday 13-Mar-15 Sunday 22-Mar-15 8:30am 7:30am 7:30am 7:30am 7:30am 7:30am 7:30am 7:30am 8:30am 7:30am 7:30am 7:30am 8:30am 7:30am 8:30am 7:30am 7:30am 9:30am 7:30am 8:30am 9:30am 7:30am 7:30am 7:30am 150 – 200 150 – 200 150 – 200 150 – 200 150 – 200 150 – 200 150 – 200 150 – 200 30 – 40 150 – 200 150 – 200 150 – 200 30 – 40 150 – 200 150 – 200 60 – 80 150 – 200 150 – 200 150 – 200 60 – 80 150 – 200 150 – 200 150 – 200 150 – 200  TaxiswillbegrantedaccesstodriveontoStationPieronceanidentification check has been conducted at the front gate. There will be a high demand for HOVs and station wagons during disembarkation due to passengers travelling in groups and luggage size. Pier Access Note: Cruise ship schedule is subject to change. For the latest information, please visit For more information about Port of Melbourne Corporation call 1300 857 662 and, if after hours, choose option 3, or visit


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Driver of the Month Our Driver of the Month for October 2014 is Jim Chrisicos. Jim has been an owner/driver for the past 18 years. He has been driving a Silver Service taxi for Silver Top for the past 12 years and in that time has built up a loyal client base. Service and presentation are Jim’s strengths. D 10 | October 2014 Taxi Talk - Voice of the Taxi Industry


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www ALEXTAXIS VHA $$$ TAXI f ro m .com VHA VHA TA X I F I N A N C E $170k MT $BUY MT SELL MT BU YE RS at $285,000 119 Errol St Nth Melb Call Jimmy 0412 717 616 VHA COVER TAXI COVER ATB FOR ALL YOUR TAXI COVER 119 Errol St Nth Melb Call Chantel 9348 9507 VH N O A W CO VE R > Fastest recovery for loss of income > Prompt repairs carried out > Well equipped workshop in Tottenham > Quick repairs to put you back on the road ASAP > Genuine parts used Ale x tA xis mobile eftpos > Get rewarded for no claims and not at fault claims > 3rdSMALLER party property / public liability cover $50 Million > BRIGHTER > FASTER > 24hr Help Hotline 0425 837 766 > TAXI YELLOW RESPRAYS FROM $1090 (inc GST)


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KEEP SAFE on our roads We all have a responsibility to keep ourselves and others safe on our roads, whether we are drivers, passengers, cyclists, motorcyclists or pedestrians. Ensuring that we make a commitment to behaving safely on our roads can help reduce road trauma. RACV conducts research on a wide range of road user issues. They are also a voice on road user behaviour issues, and make government submissions on issues including motorcycle safety and the transport medical standards. RACV believes that road safety policy should be based on the ‘safe system approach’ that recognises the importance of safer road users, vehicles and roads. Also road safety initiatives must be evidence-based and governments should avoid introducing programs that have no road safety benefit or are counterproductive to road safety. Visit the road safety section of the RACV website for information on how you or your family can be involved in their school based road safety programs Street Scene and Transmission, and their road safety program for seniors, Years Ahead. Visit for more information on keeping Victorian roads safe. D the most competitive premiums and cover in the industry IN THE VICTORIAN TAXI & LIMO INDUSTRY Limo cover Full comprehensive from $1200 (conditions apply) with third-party legal liability up to $32500,000 FULL Taxi cover Full comprehensive from $950 SV cover VICTORIA TAXI CLUB 128 Errol Street, North Melbourne tel 9326 3808 | fax 9326 4808 | email Always refer to the product disclosure statement for product information before making any financial decisions To find out more call or visit our office to discuss the member benefits with Paul or Con 12| October 2014 Taxi Talk - Voice of the Taxi Industry


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GLOBAL RESISTANCE to the Uber app Spain Hundreds of taxi drivers went on strike in June, protesting the unregulated private service that was taking their business. India “According to the Economic Times, three Uber competitors — Meru Cabs, Easy Cab, and Mega Cab — have written to the Reserve Bank of India, complaining that Uber is violating foreignexchange laws.” Brazil Uber might face legal problems if the government of Sao Paulo pushes for the suspension of its service. For example, a few weeks ago “three cars were found providing services through Uber in Sao Paulo and the drivers had to pay fines of $900 on average.” Vancouver The city attorney claims that the service is illegal: “Though the meter UberX uses does not look like a traditional taxi meter that measures time and distance as the ride progresses, it still fits within the definition of (a) taxi meter [under city code].” TAXI finance We are accredited with over 30 banks and other lenders EASY CAR LOAN APPROVALS... NO TAX RETURNS REQUIRED* * conditions apply United States The taxi lobbies are putting enormous pressure on local governments to block Uber in their cities. In Milwaukee, five taxi groups are “suing the city of Milwaukee, hoping to block an ordinance that provides a path to legalization for mobile ride-booking apps.” In California, New York and DC, Uber has faced numerous cease-and-desist orders. Peter Diamandis D cheap rates best service fast approvals GAP COVER AVAILABLE cheap finance rates... ALL TAXI LICENCES & VHA CAR FINANCE all taxi vehicles (cars and vans, VHA vehicles, limos and others) $ 30,000 yarrafinance experts in commercial finance Phone 96 Garden Road, Clayton (near Ikea) 9561 8876 14 | October 2014 Taxi Talk - Voice of the Taxi Industry


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