Many businesses started with a basic phone system, added computers and servers, and now are combining those into some type of a hybrid unified communications system—we call it an ecosystem. This ecosystem usually consists of hardware and software from a variety of vendors and service providers, which must integrate seamlessly. Imagine a day when this ecosystem isn’t functioning properly—computer network down or phones not working. Or worse still, your salespeople giving a web presentation and the quality of the video is below standard. The first is a breakdown in the Quality of Service (QoS) and the second is a poor Quality of Experience (QoE). Both of these are crucial to your company’s day-to-day operations, as well as your image.
Communication Ecosystem Management
Whatever goods or services your company provides, the heart of your business relies on how well you communicate with your customers or clients through your voice and data network. Lose any part of your network and your business suffers.
Having your finger on the pulse of your voice and data network can be time consuming for your staff. VXPulse monitors all or part of the unified communications ecosystem and allows for top-notch quality of service and an optimum quality of experience for both your employees and customers. • • • • • • • • Remotely monitors PBXs, VoIP implementations, network devices and access points across a network Continually tests and tracks the status of the network to detect changes and threats to the end-user experience Monitors call quality and server performance Supports all network devices, even from multiple suppliers Gives support staff a complete view of the entire communication ecosystem and its status through a unified remote access solution Allows for backup of server and network device configuration with verification and audit reporting Supports small business voice and data networks as well as large enterprises with multiple locations Reduces costs with automated monitoring and notification, thus minimizing business disruption
Call us to schedule a demo of VXPulse
45 W. Sego Lily Dr., Suite 201 Sandy, Utah 84070 (866) 489-8722 • www.vxsuite.com