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this manual is provided for information purposes only all information included herein is subject to change without notice samsung electronics is not responsible for any direct or indirect damages arising from or related to the use of this manual © 2007 samsung electronics co ltd all rights reserved · ml-2850d and ml-2851nd are model names of samsung electronics co ltd · samsung and samsung logo are trademarks of samsung electronics co ltd · ibm and ibm pc are trademarks of international business machines corporation · pcl and pcl 6 are trademarks of hewlett-packard company · microsoft windows and windows vista are either registered trademarks or trademarks of microsoft corporation · postscript 3 is a trademark of adobe system inc · ufst® and microtypetm are registered trademarks of monotype imaging inc · truetype laserwriter and macintosh are trademarks of apple computer inc · all other brand or product names are trademarks of their respective companies or organizations.

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contact samsung world wide if you have any comments or questions regarding samsung products contact the samsung customer care center country argentine australia austria belgium brazil canada chile china colombia costa rica czech republic denmark ecuador el salvador estonia kazahstan kyrgyzstan finland france germany guatemala hong kong hungary india indonesia italia jamaica japan latvia customer care center 0800-333-3733 1300 362 603 0800-samsung 726-7864 0032 02 201 24 18 0800-124-421 4004-0000 1-800-samsung 7267864 800-726-7864 samsung 800-810-5858 010 6475 1880 01-8000-112-112 0-800-507-7267 www.samsung.com/ca www.samsung.com/cl www.samsung.com.cn www.samsung.com/co www.samsung.com/latin web site www.samsung.com/ar www.samsung.com/au www.samsung.com/at www.samsung.com/be www.samsung.com/br country lithuania luxemburg malaysia mexico netherlands new zealand norway panama philippines poland portugal puerto rico rep dominica republic of ireland russia singapore slovakia south africa spain sweden switzerland www.samsung.de www.samsung.com/latin www.samsung.com/hk www.samsung.com/hu www.samsung.com/in www.samsung.com/id www.samsung.com/it www.samsung.com/latin www.samsung.com/jp www.samsung.com/lv index.htm taiwan thailand trinidad tobago turkey u.a.e u.k u.s.a ukraine uzbekistan venezuela vietnam customer care center 8-800-77777 0035 02 261 03 710 1800-88-9999 01-800-samsung 7267864 0900 20 200 88 0,10/min 0800samsung726-7864 815-56 480 800-7267 1800-10-samsung 7267864 0 801 801 881 022-607-93-33 80 8 200 128 1-800-682-3180 1-800-751-2676 0818 717 100 8-800-555-55-55 1800-samsung 7267864 0800-samsung 726786 0860 726 7864 samsung 902 10 11 30 0771-400 200 0800-7267864 0800-329-999 1800-29-3232 02-689-3232 1-800-7267-864 444 77 11 800-samsung 7267864 0870 samsung 7267864 1-800-samsung 7267864 8-800-502-0000 8-800-120-0400 0-800-100-5303 1 800 588 889 www.samsung.com/latin www.samsung.com.tr www.samsung.com/mea www.samsung.com/uk www.samsung.com www.samsung.ua www.samsung.com.uz www.samsung.com/latin www.samsung.com/vn web site www.samsung.com/lt www.samsung.com/be www.samsung.com/my www.samsung.com/mx www.samsung.com/nl www.samsung.com/nz www.samsung.com/no www.samsung.com/latin www.samsung.com/ph www.samsung.com/pl www.samsung.com/pt www.samsung.com/latin www.samsung.com/latin www.samsung.com/uk www.samsung.ru www.samsung.com/sg www.samsung.com/sk www.samsung.com/za www.samsung.com/es www.samsung.com/se www.samsung.com/ch www.samsung.com/tw www.samsung.com/th 844 000 844 www.samsung.com/cz distributor pro ceskou republiku samsung zrt ceska organizacní slozka vyskocilova 4 14000 praha 4 70 70 19 70 1-800-10-7267 800-6225 800-7267 8-10-800-500-55-500 00-800-500-55-500 030-6227 515 3260 samsung or 08 25 08 65 65 0,15/min 01805 121213 0,14/min 1-800-299-0013 3698 4698 06-80-samsung 7267864 3030 8282 1800 110011 0800-112-8888 800-samsung7267864 800-048989 1-800-234-7267 0120-327-527 800-7267 www.samsung.com/fi www.samsung.com/fr www.samsung.com/dk www.samsung.com/latin www.samsung.com/latin www.samsung.ee www.samsung.kz

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contents 1 introduction special features printer overview front view rear view control panel overview understanding the leds finding more information setting up the hardware altitude adjustment changing the font setting 1.1 1.2 1.2 1.3 1.3 1.3 1.4 1.4 1.5 1.6 2 basic setup printing a demo page 2.1 using toner save mode 2.1 3 software overview supplied software 3.1 printer driver features 3.1 system requirements 3.2 4 network setupml-2851nd only introduction 4.1 supported operating systems 4.1 using setip program 4.1 5 loading print media selecting print media supported sizes of paper guidelines for selecting and storing print media loading paper using the tray 1 or the optional tray 2 changing the size of the paper in the tray 1 using manual feeder printing with a prescribed paper size knowing an output location 5.1 5.2 5.3 5.4 5.5 5.5 5.6 5.7 5.7 6 basic printing printing a document 6.1 canceling a print job 6.1 7 ordering supplies and accessories toner cartridge 7.1 accessory 7.1 how to purchase 7.1

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8 maintenance cleaning the printer cleaning the outside of the printer cleaning the inside of the printer maintaining the toner cartridge redistributing toner cartridge replacing the toner cartridge printing a configuration page maintenance parts 8.1 8.1 8.1 8.2 8.2 8.3 8.4 8.4 9 troubleshooting clearing paper jams 9.1 in the paper feed area 9.1 around the toner cartridge 9.2 in the paper exit area 9.3 in the duplex unit area 9.3 tips for avoiding paper jams 9.4 troubleshooting checklist 9.5 solving general printing problems 9.5 solving print quality problems 9.7 common windows problems 9.9 common postscript problems 9.10 common linux problems 9.10 common macintosh problems 9.11 10 installing accessories precautions to take when installing accessories 10.1 installing a memory module 10.1 activating the added memory in the ps printer properties 10.2 11 specifications printer specifications 11.1

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safety and regulatory information important precautions and safety information when using this machine these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to people 1 2 3 4 read and understand all instructions use common sense whenever operating electrical appliances follow all warnings and instructions marked on the machine and in the literature accompanying the machine if an operating instruction appears to conflict with safety information heed the safety information you may have misunderstood the operating instruction if you cannot resolve the conflict contact your sales or service representative for assistance unplug the machine from the ac wall socket before cleaning do not use liquid or aerosol cleaners use only a damp cloth for cleaning do not place the machine on an unstable cart stand or table it may fall causing serious damage your machine should never be placed on near or over a radiator heater air conditioner or ventilation duct do not allow anything to rest on the power cable do not locate your machine where the cords will be abused by persons walking on them do not overload wall outlets and extension cords this can diminish performance and may result in the risk of fire or electric shock require extensive work by a qualified service technician to restore the machine to normal operation 15 avoid using this machine during a lightning storm there may be a remote risk of electric shock from lightning if possible unplug the ac power for the duration of the lightning storm 16 if you continuously print multiple pages the surface of the output tray may become hot be careful not to touch the surface and keep children away from the surface 17 the power cord supplied with your machine should be used for safe operation if you are using a cord which is longer than 2 m with 110 v machine then it should be 16 awg or bigger 18 save these instructions environmental and safety consideration laser safety statement the printer is certified in the u.s to conform to the requirements of dhhs 21 cfr chapter 1 subchapter j for class i1 laser products and elsewhere is certified as a class i laser product conforming to the requirements of iec 825 class i laser products are not considered to be hazardous the laser system and printer are designed so there is never any human access to laser radiation above a class i level during normal operation user maintenance or prescribed service condition 5 6 7 8 9 warning never operate or service the printer with the protective cover removed from laser/scanner assembly the reflected beam although invisible can damage your eyes 10 do not allow pets to chew on the ac power or pc interface cords 11 never push objects of any kind into the machine through case or cabinet openings they may touch dangerous voltage points creating a risk of fire or shock never spill liquid of any kind onto or into the machine 12 to reduce the risk of electric shock do not disassemble the machine take it to a qualified service technician when repair work is required opening or removing covers may expose you to dangerous voltages or other risks incorrect reassembly could cause electric shock when the unit is subsequently used 13 unplug the machine from the pc and ac wall outlet and refer servicing to qualified service personnel under the following conditions · when any part of the power cord plug or connecting cable is damaged or frayed · if liquid has been spilled into the machine · if the machine has been exposed to rain or water · if the machine does not operate properly after instructions have been followed · if the machine has been dropped or the cabinet appears damaged · if the machine exhibits a sudden and distinct change in performance 14 adjust only those controls covered by the operating instructions improper adjustment of other controls may result in damage and may awg american wire gauge i

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when using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons correct disposal of this product waste electrical electronic equipment applicable in the european union and other european countries with separate collection systems this marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life to prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling business users should contact their supplier and check the terms and conditions of the purchase contract this product should not be mixed with other commercial wastes for disposal radio frequency emissions fcc regulations this device complies with part 15 of the fcc rules operation is subject to the following two conditions · this device may not cause harmful interference and · this device must accept any interference received including interference that may cause undesired operation this device has been tested and found to comply with the limits for a class b digital device pursuant to part 15 of the fcc rules these limits are designed to provide reasonable protection against harmful interference in a residential installation this equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications however there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures · reorient or relocate the receiving antenna · increase the separation between the equipment and receiver · connect the equipment into an outlet on a circuit different from that to which the receiver is connected · consult the dealer or an experienced radio/tv technician for help ozone safety during normal operation this machine produces ozone the ozone produced does not present a hazard to the operator however it is advisable that the machine be operated in a well ventilated area if you need additional information about ozone please contact your nearest samsung dealer power saver this printer contains advanced energy conservation technology that reduces power consumption when it is not in active use when the printer does not receive data for an extended period of time power consumption is automatically lowered energy star and the energy star mark are registered u.s marks for more information on the energy star program see http www.energystar.gov caution recycling please recycle or dispose of packaging materials for this product in an environmentally responsible manner changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment ii

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canadian radio interference regulations this digital apparatus does not exceed the class b limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled digital apparatus ices-003 of the industry and science canada cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de classe b prescrites dans la norme sur le matériel brouilleur appareils numériques ices-003 édictée par l industrie et sciences canada if the wires in the mains lead do not match the colors marked in your plug do the following you must connect the green and yellow wire to the pin marked by the letter e or by the safety `earth symbol or colored green and yellow or green you must connect the blue wire to the pin which is marked with the letter n or colored black you must connect the brown wire to the pin which is marked with the letter l or colored red you must have a 13 amp fuse in the plug adaptor or at the distribution board declaration of conformity european countries approvals and certifications the ce marking applied to this product symbolises samsung electronics co ltd declaration of conformity with the following applicable 93/68/eec directives of the european union as of the dates indicated january 1 1995 council directive 73/23/eec approximation of the laws of the member states related to low voltage equipment january 1 1996 council directive 89/336/eec 92/31/eec approximation of the laws of the member states related to electromagnetic compatibility march 9 1999 council directive 1999/5/ec on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity a full declaration defining the relevant directives and referenced standards can be obtained from your samsung electronics co ltd representative replacing the fitted plug for uk only important the mains lead for this machine is fitted with a standard bs 1363 13 amp plug and has a 13 amp fuse when you change or examine the fuse you must re-fit the correct 13 amp fuse you then need to replace the fuse cover if you have lost the fuse cover do not use the plug until you have another fuse cover please contact the people from you purchased the machine the 13 amp plug is the most widely used type in the uk and should be suitable however some buildings mainly old ones do not have normal 13 amp plug sockets you need to buy a suitable plug adaptor do not remove the moulded plug warning if you cut off the moulded plug get rid of it straight away you cannot rewire the plug and you may receive an electric shock if you plug it into a socket important warning you must earth this machine the wires in the mains lead have the following color code · green and yellow earth · blue · brown neutral live iii

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1 introduction congratulations on the purchase of your printer this chapter includes · · · · · · · · special features printer overview control panel overview understanding the leds finding more information setting up the hardware altitude adjustment changing the font setting save time and money · your printer allows you to use toner save mode to save toner see the software section · you can print on both sides of the paper to save paper see the software section 3 4 1 2 · you can print multiple pages on a single sheet of paper to save paper see the software section · you can use preprinted forms and letterhead with plain paper see the software section · your printer automatically conserves electricity by substantially reducing power consumption when not in use expand the printer capacity · your printer has 32 mb of memory which can be expanded to 160 mb see page 10.1 · you can add a 250-sheet optional tray 2 to your printer this tray lets you add paper to the printer less often zoran ips emulation compatible with postscript 3 · © copyright 1995-2005 zoran corporation all rights reserved zoran the zoran logo ips/ps3 and oneimage are trademarks of zoran corporation 136 ps3 fonts · contains ufst and microtype from monotype imaging inc print in various environments · you can print in windows 2000/xp/2003/vista · your printer is compatible with linux and macintosh · your printer comes with usb interfaces special features your new printer is equipped with several special features that improve the print quality you can print with excellent quality and high speed · you can print up to 1200 x 1200 dpi effective output see the software section · your printer prints a4-sized paper at up to 28 ppma and letter-sized paper at up to 30 ppm for duplex printing your printer prints a4-sized paper at up to 14 ipmb and letter-sized paper at up to 14.5 ipm handle paper flexibly · manual tray supports one sheet of envelopes labels transparencies custom-sized materials postcards and heavy paper · standard 250-sheet tray supports plain paper · 150-sheet output tray supports convenient access create professional documents · print watermarks you can customize your documents with words such as confidential see the software section · print booklets this feature enables you to easily print a document to create a book once printed all you have to do is fold and staple the pages see the software section · print posters the text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster see the software section a pages per minute b images per minute 1.1

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machine features the table below lists a general overview of features supported by your printer i installed o option na not available printer overview front view features usb 2.0 usb 2.0 hi-speed usb 2.0 network interface ethernet 10/100 base tx pcl emulation postscript emulation duplex printinga a printing on both sides of paper ml-2850d i na i i i ml-2851nd iiiii the figure above shows an ml-2851nd 1 2 3 4 5 output tray control panel control board cover front cover manual tray 6 7 8 9 10 tray 1 optional tray 2 paper level indicator output support manual tray paper width guides 1.2

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rear view led error red understanding the leds status on description · the cover is open close the cover · there is no paper in the tray load paper in the tray · the printer has stopped printing due to a major error · the toner cartridge is not installed install the toner cartridge · your system has some problems if this problem occurs contact your service representative · the toner is totally exhausted remove the old toner cartridge and install a new one see page 8.3 · a minor error is occurring and the printer is waiting for the error to be cleared when the problem is cleared the printer resumes printing · the toner cartridge is low order a new toner cartridge you can temporarily improve print quality by redistributing the toner see page 8.2 · a paper jam has occurred to solve the problem see page 9.1 · the printer is in power save mode · the printer is on-line and can receive data from the computer blinking · blinks slowly indicates that the printer is receiving data from the computer · blinks quickly indicates that the printer is printing data the figure above shows an ml-2851nd blinking 1 2 3 network porta usb port optional tray 2 cable connector 4 5 6 duplex unit power receptacle power switch a ml-2851nd only control panel overview online orange green on on 1 2 3 error indicates the status of your printer see page 9.5 online indicates the status of your printer see page 9.5 cancel prints a demo page or configuration page cancels the print job makes the printer pick up the print media 1.3

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finding more information you can find information for setting up and using your printer from the following resources either printed or onscreen quick install guide quick install guide 1 3 samsung laser printer ml-2850 series items with mark may not be supplied depending on your model and country setting up the hardware this section shows the steps to set up the hardware which is explained in the quick install guide make sure you read quick install guide and complete following steps 1 select a stable location select a level stable place with adequate space for air circulation allow extra space to open covers and trays the area should be well-ventilated and away from direct sunlight or sources of heat cold and humidity do not set the machine close to the edge of your desk or table 1 2 3 provides information on setting up your printer therefore be sure to follow the instructions in the guide to get the printer ready 4 5 6 2 4 1 2 3 4 5 6 5 6 online user s guide provides you with step-by-step instructions for using your printer s full features and contains information for maintaining your printer troubleshooting and installing accessories this user s guide also contains a software section providing you with information on how to print documents with your printer on various operating systems and how to use the supplied software utilities note you can access the user s guides in other languages from the manual folder on the printer driver cd printer driver help provides you with help information on printer driver properties and instructions for setting up the properties for printing to access a printer driver help screen click help from the printer properties dialog box samsung website if you have internet access you can get help support printer drivers manuals and order information from the samsung website www.samsungprinter.com printing is suitable for altitudes under 1,000 m 3,281 ft refer to the altitude setting to optimize your printing see page 1.5 for more information 1.4

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place the machine on a flat and stable surface for not letting it tilt more than 2 mm 0.08 inches otherwise it may affect the printing quality altitude adjustment the print quality is affected by atmospheric pressure which is determined by the height of the machine above sea level the following information will guide you on how to set your machine to the best print quality or best quality of print before you set the altitude value find the altitude where you are using the machine value 1 high 3 2 high 2 2 3 4 5 6 7 unpack the machine and check all the enclosed items remove the tape holding the machine tightly install the toner cartridge load paper see loading paper on page 5.4 make sure that all the cables are connected to the machine turn the machine on 2 1 3 high 1 4 normal ensure that you have installed the printer driver with the provided printer software cd double-click the smart panel icon on the windows task bar or notification area in linux you can also click smart panel on the status bar in mac os x click printer setting click setting altitude adjustment select the appropriate value from the dropdown list and then click apply if your machine is connected to a network syncthru web service screen appears automatically click machine settings setup or machine setup altitude adj select the appropriate altitude value and then click apply caution ·when you move the machine do not tilt or turn it upside down otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or bad printing quality ·when the printer driver is in the installation process the driver detects the locale information of your operating system and sets the paper size for your machine if you use the different windows locale you must change the paper size of your machine for matching your commonly used paper size open the printer properties to change the paper size 3 4 note 1.5

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changing the font setting your machine has preset the font for your region or country if you want to change the font or set the font for special conditions such as dos environment you can change the font setting as follows 1 2 ensure that you have installed the printer driver from the provided software cd double-click the smart panel icon on the windows task bar or notification area in linux you can also click smart panel on the status bar in mac os x click printer setting click emulation confirm if pcl is selected in emulation setting click setting select your preferred font in the symbol set list click apply 3 4 5 6 7 8 note following information shows the proper font list for corresponding languages · russian cp866 iso 8859/5 latin cyrillic · hebrew hebrew 15q hebrew-8 hebrew-7 israel only · greek iso 8859/7 latin greek pc-8 latin/greek · arabic farsi hp arabic-8 windows arabic code page 864 farsi iso 8859/6 latin arabic · ocr ocr-a ocr-b 1.6

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