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345 queen street international student handbook university of auckland foundation 2011 welcome to the academic colleges group this handbook contains essential information about being an international student at the acg 345 queen street campus it is designed to help you settle into your new environment please keep it in a safe place and use it throughout your course as a reference name id number tutor s name office number acg senior college · acg parnell college · acg english school · acg strathallan · acg sunderland college acg new zealand international college · acg norton college · acg international school ­ jakarta acg international school vietnam


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acg 345 queen st international student handbook page 1


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acg 345 queen st international student handbook welcome to acg dear student on behalf of the staff of academic colleges group i would like to warmly welcome you to our campus to auckland and to new zealand at acg we have a number of different schools and programmes being managed by academic colleges group at acg we have one primary objective and that is for you to succeed academically whether in the english school the university of auckland certificate in foundation studies or aut international foundation certificate our objective is to help students learn as much as possible in the time available for them to achieve their goals and move on to further study in order to make progress it is important that you are happy in your classes and content in your home so please ask us if there is anything which worries you we are here to help you remember that english goes on outside the classroom as well so make the most of your stay in auckland one of the world s finest cities use every opportunity to read write listen and speak in english as this will undoubtedly make your learning at a tertiary level easier and more enjoyable acg has agreed to observe and be bound by the code of practice for the pastoral care of international students published by the new zealand minister of education the information in this welfare and accommodation guide is to help you settle in quickly to life in new zealand it is aimed to minimise the chance of you having problems outside the classroom in the process we believe you will be able to settle into your course and make real progress in your learning good luck with your studies work hard and enjoy your stay in new zealand yours sincerely mark haines principal page 2


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acg 345 queen st international student handbook vision the campus is committed to the vision of creating an exceptional learning community of students who are wholeheartedly committed to wanting to learn and staffing teams with an uncommon commitment to going the extra mile through a commitment to the essential values of achievement consideration global view quality unequalled opportunities excellence enjoyment nurturing creativity self responsibility team work this will develop a campus that provides · · · · · · a stimulating safe and nurturing environment learning as its central activity a student focus a future orientation based on the strengths of the past quality and excellence recognition of the contribution of each student and member of staff page 3


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acg 345 queen st international student handbook this handbook is written to provide you with all the information you need to know about the university of auckland certificate in foundation studies acg nzic contacts mr m haines mr p morris mr n nathu mrs j tait ms manaia chou-lee ms maggie parker campus reception campus fax homestay officer emergency welfare attendance principal campus deputy principal deputy principal programme manager acg norton college dean nzic acg english school team leader 09 307 5399 09 377 7125 mrs carmel dempsey 09 377 7127 021 288 9849 mrs terri lee 021 179 3769 or 09 307 4473 class times period 1 period 2 period 3 lunch break period 4 period 5 8:30 am 9:55 am 11:35 1:00pm 1:40 pm 3:20 pm 9:55 am 11:20 am 1:00pm 1:40 pm 3:05 pm 4:45 pm there are no bells to indicate the beginning or end of a period page 4


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acg 345 queen st international student handbook the acg profile in new zealand academic colleges group acg is the largest provider of private education in new zealand acg comprises acg norton college aut international foundation certificate acg new zealand international college high school programme and uoa certificate in foundation studies acg english school acg parnell college acg senior college acg strathallan acg sunderland the main objectives of acg are to deliver academic excellence and the highest level of service to its students the high standards are maintained primarily by the quality of teaching and a mission to encourage independent learning a teaching day ­ 0830 to 1645 ­ incorporates self-study periods during which students can use one of the many computer laboratories and self-access and information centres acg english school has the primary objective of preparing international students for acg pathways but many students are taking an ielts preparation course for direct entry to university at undergraduate or postgraduate level acg new zealand international college acg nzic delivers the university of auckland certificate in foundation studies this programme belongs to the university and is accredited by the nz vice-chancellors committee successful completion gives a guarantee of entry into the university of auckland and qualifies students for entry into any new zealand university acg nzic also has a high school programme based at acg parnell campus acg norton college delivers the aut international foundation certificate programme a programme of 14 weeks per trimester with three starting dates per year the certificate is accredited by the nzvcc and successful completion of the programme gives a guarantee of entry into aut and qualifies students for any new zealand university acg parnell college previously acg junior college provides primary education to years 1 ­ 8 students and secondary education to students in years 9 13 the curriculum offered by the college at the senior level is the cambridge international examinations acg senior college consistently ranked in the top five schools of new zealand since its foundation teaches mostly new zealand nationals through years 11 to 13 acg strathallan opened on a large green south auckland campus in february 2001 and has over 1000 students from pre-school to year 13 acg sunderland recently became part of acg in west auckland and provides both primary and secondary school education the acg international centre organises accommodation for students in homestay student residences or apartments and provides comprehensive student welfare support page 5


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acg 345 queen st international student handbook the university of auckland certificate in foundation studies and related courses extended foundation studies programme the acg new zealand international college extended foundation programme is 18 months in duration six terms and includes two terms specifically designed to meet the academic and language needs of students successful completion of the first two terms allows continuation with the rest of the course the first two terms provide a basic grounding in core and option subjects it recognises that students may not have studied a subject previously or at least that there are differences between what is known and what is expected to be known the course is a summary of key issues and content of year 11 and year 12 work as preparation for continuation in foundation studies common to all subjects is english and classroom activities are designed to improve the skills of reading writing speaking and listening entry prerequisite a student must have scored within the mark range set by the college this is approximately an equivalent of ielts 4.5 duration of course six terms with a review of progress after the first two terms subject choices students take english accounting economics mathematics and science for the first six months note that this does not mean a student must study all these subjects once the first two terms have been successfully completed students will be given the opportunity to select the subjects most appropriate to their needs for tertiary study as they commence the third term of the course assessment students will be assessed primarily by class testing and an examination progression through extended foundation progression into the third term of the foundation studies programme is not guaranteed a student successfully meeting the requirements of extended foundation up until the end of the second term will be eligible for progression criteria taken into account for this progression include · · · students gaining satisfactory results in all academic tests students completing the set coursework students meeting attendance requirements page 6


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acg 345 queen st international student handbook the university of auckland certificate in foundation studies the university of auckland certificate in foundation studies programme is provided by academic colleges group to international and domestic students on the successful completion of the programme students are awarded the university of auckland certificate in foundation studies which is recognised by all new zealand universities for entry into general courses e.g commerce science arts etc some subjects require higher marks and an interview or presentation of a portfolio may be required acg new zealand international college also awards a certificate to all students who have successfully completed one year of academic study in the foundation studies programme this is presented prior to the sitting of the final examinations the programme the certificate in foundation studies is designed to prepare students for successful study at the university of auckland students should have graduated from secondary school in their own country the course offers a range of subjects including accounting economics calculus statistics biology chemistry physics and design students select four subjects which gives them a very full course when combined with two blocks of eap english for academic purposes architecture requires five subjects and students have this option discussed with them before entering the course the academic colleges group in conjunction with the university of auckland sets the final examinations for all intakes students qualify for the university of auckland certificate in foundation studies by passing a minimum of four academic subjects 40 is a pass and an ielts level of at least 6.0 overall entry to the university of auckland requires the certificate in foundation studies and a minimum aggregate of marks listed on the next page and an ielts level of 6.0 with no band less than 5.5 some courses require a higher ielts grade and higher pass marks and may set other entry criteria english for academic purposes eap in foundation studies · while an ielts of 6.0 overall with no band less than 5.5 is the minimum entry requirement to get into the university of auckland students will need to be able to operate at a higher level of english if they want to have the best chance of success all students take eap english for academic purposes the eap course has an internal component and an external component the internal component is made up of a number of assessments throughout the course of the programme the external component is a 2 hour examination focussing on reading and writing toward the end of the third term of the course students who have successfully completed ielts will be able to have time to concentrate on their other subjects those who have not met the requirements or need a higher level of ielts for university can spend the final term specifically preparing for ielts · a student with an ielts of 7.0 or greater with no band less than 6.5 at the start of the course may request an exemption from the eap course all other students must complete the course at the end of the academic year the college gives a course completion certificate to students who meet the requirements for this completion of the eap programme is one of the requirements examination scores students prepare to sit the university of auckland certificate in foundation studies examinations for most subjects there is a three-hour examination although the final marks in some subjects contain a component of internal assessment intakes there are two main intakes each year ­ late january known as february foundation and mid-july known as july foundation there are also two fast-track intakes in april and october while the calendar year is shorter for fast-track the amount of tuition time is approximately the same as for february and july foundation post foundation is for students who have completed one year of study in foundation or reached equivalence in ncea level 3 and be aged 18 or over but have not achieved the marks necessary for entry into their course of choice at university students in the february and april intakes sit final examinations in november the july and october intake final examinations are in june the following year and students prepare to start tertiary studies in the university s second semester these examinations are moderated by the university of auckland post foundation students sit the final examinations at the end of their course in either june or november page 7


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acg 345 queen st international student handbook domestic students including pr students while the university of auckland provides guaranteed pathways for international students it is important for domestic students including prs to note that they do not have a guaranteed pathway offers of place for domestic students come from the domestic admissions office not the international office at uoa while it is usual that a domestic student reaching foundation requirements is given an offer of place to uoa there is no guarantee provided entrance to the university of auckland degree programmes the university of auckland academic year begins in late february/early march and is divided into two semesters the second semester starts in july all courses may be commenced in the first semester and mid-year entry is available for arts science business and a number of other courses the foundation studies programme provides entry to most courses with foundation studies examination marks from four academic subjects for some courses eg architecture engineering health science nursing there are special requirements and students should keep these in mind when deciding on their foundation studies subject selection entry requirements to uoa from the university of auckland certificate in foundation studies the table on the next page indicates the marks required by the university of auckland for entry to courses in 2011 while every effort is made to print accurate information it should be noted that this information does change from time to time and is at the discretion of the university of auckland some faculties reserve the right to deny places to applicants subject to an interview portfolio or audition english language requirement · all applicants need to provide an ielts test result with a minimum overall score of 6.0 with no band less than 5.5 · some programmes require higher scores as specified in the table on the next page page 8


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acg 345 queen st international student handbook programmes architectural studies bas arts ba business information management bbim/commerce bcom bachelor dance studies education bed teaching minimum entry mark from best 4or 5 subjects 320 in 5 subjects 220 230 220 220 340 in 5 subjects 300 in 4 subjects 220 270 additional requirements/notes portfolio must take five subjects first semester intake only interview may be required some majors require 230 e.g economics psychology major subject to availability of spaces ielts 6.0 6.0 6.0 duration 3 2 3 3 3 3 engineering behons fine arts bfa health science bhsc law llb part one 220 medicine mbchb surgery music bmus performance jazz popular music majors music bmus composition history and literature of music nursing bnurs optometry boptom performing bperfarts pharmacy physical education planning bplan property bprop science bsc biomedical science science bsc computer science science bsc general science bsc sports exercise science major social work technology btech it arts n/a audition cv and interview first semester intake only interview 7.0 ielts no band below 6.5 supplementary information form additional requirements ­ check website 6.5 ielts no band below 6.0 must take calculus and physics first semester intake only portfolio interview may be required first semester intake only one science subject first semester intake only if seeking pathway to mbchb otherwise second semester intake also students will be selected into part ii on the basis of their results in part i llb part 1 students need to enrol for another degree at the same time as llb part 1 a place in llb part 1 will be offered to any student who is accepted for admission to another bachelor s degree applicants will be selected on the basis of overlapping year one results umat score and an interview audition first semester intake only statement of musical background and experience first semester intake only limited numbers of places available selection by interview first semester intake only one science subject 6.5 ielts no band below 6.0 no direct entry students apply for bsc biomedical science complete first year courses selection audition first semester intake only completion of bhsc open to domestic students only interview ielts 7.0 no band below 6.5 supplementary information form first semester only by selection first semester only one science subject first semester intake only if seeking pathway to mbchb second semester intake subject to the availability of places one science subject one science subject psychology major subject to the availability of places one science subject interview 7.0 ielts no band below 6.5 first semester intake only supplementary form one science subject 6.0 7.0 6.5 4 6.0 6.0 4 3 6.0 4 220 6.0 3 220 6.0 3 270 n/a 220 n/a 220 270 230 270 220 220 270 220 220 6.5 6.0 6.0 3 1 4 3 7.0 6.0 6.0 6.0 6.0 6.0 6.0 7.0 6.0 4 4 3 3 3 3 3 3 4 page 9


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acg 345 queen st international student handbook programmes technology btech biotech medical physics imaging technology optoelectronics theology visual arts bva conjoint degrees except engineering conjoint degree with engineering minimum entry mark from best 4or 5 subjects 270 220 220 300 340 in 5 subjects 300 in 4 subjects additional requirements/notes ielts duration one science subject 6.0 6.0 6.0 highest indiv.req 6.5 4 3 4 4 5 portfolio and interview first semester intake only 6.0 ielts with no band below 5.5 selection 6,5 ielts no band below 6.0 the degree specific entry requirements above are effective for students applying for entry in 2011 page 10


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academic colleges group acg rules it is important that you respect these so that good relations may be maintained the staff all wish to treat you as young adults so it is important that you accept the responsibility of behaving accordingly all students are required to abide by the rules set by the board of directors rules are based on respect for others and their property and on ensuring that the campus maintains an excellent reputation in the community inappropriate dress or behaviour may reflect adversely on all students as the business community of the city many of whom are future employers of students observes the standards the campus sets and judges the campus accordingly any student whose dress including hair colour or style is considered to be outside the campus s guidelines may be excluded from classes until the matter is corrected the board of directors may from time to time add or change rules as it sees fit every effort will be made to advise all students of such changes either during classes or on noticeboards in addition students must respect and abide by new zealand laws a breach of new zealand law is deemed to be a breach of the campus s rules a breach of these rules may result in the expulsion of the student concerned or a student may be suspended or incur other penalties the board of directors has the sole discretion to determine the consequences for a student in breach of these rules attendance students must attend all scheduled classes unless exempted from attendance or ill courtesy and respect at all times students are expected to be tolerant of other students and courteous to members of the campus staff all students are expected to show respect for the rights of others including each other s possessions and the campus s property in particular all students have a personal and a joint responsibility for ensuring that no damage occurs to the building or other campus property and for ensuring that the building is kept tidy and in good condition deadlines work is due by the date and time specified no marks will be given for late work unless there are exceptional circumstances acceptance of late work requires medical or other verification and must be approved by the director drugs alcohol offensive weapons students may not bring any of these onto the campus property at any time or use them during campus hours or while on a campus related activity this includes being under the influence of drugs or alcohol food and drink students are requested not to consume food or drink in the campus buildings except in the designated areas as chewing gum can cause damage and other problems it is not to be brought into the campus property theft including shoplifting is against the law at the same time students must accept responsibility for their possessions as the campus cannot accept such responsibility valuable items should either not be brought to the campus or handed in to the office for safekeeping smoking acg is smoke-free this applies to both staff and students students are not permitted to smoke in the campus or other city areas during the times when the campus is open ie between 7.45 am and within 30 minutes of the last timetabled class of the day it is also not permitted on campus related activities page 11


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acg 345 queen st international student handbook accommodation services it is acg policy that all international students under the age of 18 years must stay with their parents with a designated caregiver or in acg approved and registered accommodation students who are 18 years or over who have written consent from their parents may organise their own accommodation staff in the accommodation office are available to assist with all accommodation issues and other welfare matters please refer to the accommodation section of the student welfare handbook appointments the campus requests that all appointments eg driver s licence travel agent airport bank ielts booking be scheduled outside of class time it is not common for leave to be granted for any absence from class for appointments assessment marks students have right of access to their results in the teacher s assessment records during the year this usually means they are allowed to check marks relating to themselves which are contained in a teacher s plan book or electronically on myacg blackboard when assignment work tests etc are handed back teachers will have students check that the addition of marks has been made correctly marks will be available on myacg if a mistake has been made it is the responsibility of the student to see that it is cleared up at the time of the test being returned once the work is handed back and accepted by the student there is no further right of appeal if the marked work is taken from the classroom there is no right of appeal in respect to that particular piece of work all work should be kept on file in all subjects students cannot make an appeal unless they have the evidence of the work which they have completed throughout the year in each subject attendance student attendance is seen as an important welfare issue in acg we cannot teach you if you are not in class attendance at classes is not optional you should be on time for every class lateness to class is unacceptable and is treated as an absence attendance is checked every period and absences are followed up you are expected to ensure travel arrangements get you to campus on time if you are sick you must visit a new zealand registered doctor a recommended list of doctors is available a student who has 21 school days absent with no satisfactory explanation may be deemed to have left the campus and all necessary authorities can be advised absence if you are unable to attend a class for any reason you will be marked absent only valid reasons for absence are as follows · a senior manager approves that you are too unwell to attend classes you must report your senior manager before 8:30 am or · your parents for students under 21 contact the school by fax to explain your absence to 649 377 7125 your parents must include their telephone number on the fax confirmation of the origin of the faxed material will be made with your parents · staying home and taking medicine meeting people at the airport agent business bank business are not valid reasons to be absent lateness to class · campus staff mark the class register at the start of every period · you must arrive on time · after 10 minutes in period one and 5 minutes every other period you will be excluded from class attendance warnings issued · a verbal warning recorded on your record · followed by a first written warning recorded on your record page 12


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acg 345 queen st international student handbook · · followed by a final written warning recorded on your record continued absence will be treated as continual disobedience and a student may be suspended and this could lead to expulsion blackboard myacg how does it work students and staff access the blackboard learning system through any modern web browser from any computer from any acg campus or from any computer with an internet connection the address for the student-learning site is https and from this page there will be links to both blackboard and for students to access their acg provided email addresses what is blackboard blackboard is a web-based learning management system the programme has a user-friendly layout to enable us to deliver a comprehensive interactive curricula and communication system for all our students with minimal training all students will be able to adapt to the system efficiently what does is offer you the student essentially it is the students pathway to learning through online communication blackboard includes high quality supplemental educational content and resources such as supporting video and audio clips presentations scanned news articles interactive tests and web links all through a user friendly interface created and designed by your teachers there is a separate blackboard course for each subject you study and one for your school you will be shown how to use blackboard early in to your course bookshop books can be purchased from the university of auckland bookshop ubs are located on the university of auckland campus at 2 alfred st their web address is and their phone number is 09 306 2700 calendar a copy of the year planner is handed out at year start and is be available on blackboard careers ­ courses ­ choices careers information is available from the dean ms chou-lee the development of a learning centre at queen st campus will see this role expand subject choices it is important for you to know what subjects you must study at college if you want to take a particular course at tertiary level ask if you are uncertain cell phone mp3 players and pagers you must turn off your cell phone and pager before entering class so as not to disturb the lesson and when in the computer room please make calls outside the campus should the use of a cell phone or mp3 player be required as part of the lesson then the student may use it for the appropriate purpose as designated by the teacher cell phones are not permitted in all internal and external examination rooms change of address acg must be updated with your personal details in case of emergency and to ensure newsletters reports etc reach you it is your responsibility a condition of your visa to ensure that acg has accurate details at all times a change of address form is available from reception for you to complete and return chewing gum chewing gum is not permitted within the building please respect this page 13


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acg 345 queen st international student handbook co-curricular activities a number of actiities are available to students and may vary according to student interest examples of previous activities include bushwalking learning to cook debating and singing sporting activities are also available and interest groups may form over the year collaborating collaboration means using another person s work to complete your own in the case of individual assignment work it is an undesirable and unacceptable way of completing your work your peers in particular will see it as unfair if you do collaborate when it is not part of an exercise to do so then it will be seen as cheating and all parties involved will earn zero marks for that piece of work plagiarism is copying from someone else s work without acknowledgment the original could be a published source a computer source or another student s work plagiarism is unacceptable and may result in some mark loss common area ­ level 1c the common area is open each college day on level 1c microwaves and boiling water are available for use by students for preparing food and drink the common area is a good place to eat food as well as work when students do not have a class please note students are permitted to drink only water in class soft drinks and food are not to be consumed during lessons compassionate requirements if you take ill during or before an assessment either during or at the end of the course you have the right to apply for a compassionate consideration of grades the final grade will be determined by taking into account your performance throughout the year relative to your peers ensure you meet all deadlines you should also read the section on attendance procedures complaints procedure please refer to the complaints procedure on the wall of each teaching room and further details are outlined in the welfare and accommodation appendix correspondence communication it is essential that you check your e-mail regularly this is your responsibility international centre communication to you eg fees reminders visa information will be sent electronically to your campus e-mail address this address is also accessible via the student intranet site copies of letters are sent to parents and agents via e-mail you may also request a hard copy of the letter counsellor trained educational psychologists are available upon request they can assess a particular learning problem or provide professional advice on a range of learning and personal matters as this is an outside service a fee is payable the college nurse at parnell campus can provide further details course changes few changes should be needed if you wish to request a change you should first discuss this with your subject teacher or tutor you are then required to see ms chou-lee to request a change page 14



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