Drive A2B September 2017

 

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September 2017 edition Drive A2B magazine

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DRIVE Voice of the Victorian Point-to-Point Transport Industry SEPTEMBER 2017 NO 05 READ ABOUT WHAT’S BEEN HAPPENING IN YOUR INDUSTRY incorporating TAXIOF THE TVAOXIICINEDUSTRY on the ranks MAGAZINE since 1966 10DRIVERS FREEJOIN FOR % NOW sphroafriet programme Download TiCKTOC app today available at iTunes & Google Play F30RDEAEY CARWASHING AT see page??? TAXIS HIRE CARS RIDE SOURCING OWNERS DRIVERS SERVICES

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TAXI COVER #1 SINCE 1978 Serving the taxi industry for 38 years • Trustworthy • Reliability • Service • Peace of Mind CALL TO DISCUSS YOUR TAXI COVER NEEDS THE OWNERS ASSOCIATION 9563 7812 9092 60821084 Centre Road, Oakleigh South OFFICE MEMBER LINE

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CONTENTS WHAT’S INSIDE 8 CPVI bill is now law The new Commercial Passenger Vehicle Industry Bill 2017 became law on 22 August 2017. 12 Fighting the right fight Hans Althoff writes for DRIVE A2B for the last time. 14 Airport creates an uneven playing field Melbourne Airport have introduced Uber ranks. 16 Zero confidence in TSC Lack of compliance by TSC has cost millions of dollars in lost income. 24 A flying car from DeLorean This car won’t need roads - just some air space. 30 Your say Letters and emails received by DRIVE A2B regarding the point-to-point transport industry. FRONT COVER Melbourne at night 32 Interstate news A look at what’s happening in the transport industry in Australia. 34 Overseas news Snippets regarding the point-to-point industry around the world. Editor Mrs Toni Peters Publisher Trade Promotions Pty Ltd PO Box 2345, Mount Waverley Vic. 3149 Advertising enquiries Mrs Toni Peters P 0400 137 866 E tonipeters@drivea2b.com.au · W www.drivea2b.com.au Media Pack containing advertisement sizes and costs can be downloaded from our website. Deadline All articles, editorial and artwork must be submitted by the 15th of the month prior to publication date. Home delivery subscription $45 for your copy of DRIVE A2B to be mailed to you for one year. Payment options Direct Deposit to Trade Promotions Pty Ltd BSB 033065 ACC 312786 REF your name Mail Cheque to Trade Promotions Pty Ltd PO Box 2345, Mt Waverley VIC 3149 DRIVE A2B magazine · September 2017 5

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Welcome to the September 2017 edition of DRiVE Voice of the Victorian Point-to-Point Transport Industry Editorial The past five years has seen the Victorian taxi and hire car industry go through much upheaval and tumultuous times. Firstly, in 2012 there was the report by the Fels’ Inquiry - from which many recommendations were introduced and effectively the devaluing of licence plates started. Secondly, ride sharing platforms such as Uber, Shebah and GoCatch, in 2012 started plying for their share of the taxi and hire car industry work and ultimately set up business in Victoria. Thirdly on 23 August 2016 the Hon Jacinta Allan announced the government’s intention to ”buy back” licence plates from both taxi and hire cars, and to reform the industry. Some 12 months later, on 22 August 2017, the government’s legislation for reform of the Victorian commercial passenger vehicle industry was made legislation. It is this legislation that makes ride sharing in Victoria legal. But there is still a major condition that many seem to have forgotten about. • Booking Service Providers (eg Uber, 13CABS, Silver Top Taxis, Crown Cabs, etc.) need to be accredited by the Taxi Services Commission; AND • ALL drivers of taxis, hire cars and ride share vehicles MUST be ACCREDITED by the Taxi Services Commission. We believe that Uber is an accredited Booking Service Provider but only a handful of their drivers are accredited. The Victorian government, in the guise of the Taxi Services Commission, has permitted the ride sharing businesses to illegally operate in Victoria for the past five years. Turning a blind-eye to ride share providers’ operations, ranks at major Melbourne events, non-payment of taxes, not just Uber but also GoCatch, Shebah, Yarra Valley Rideshare and to 13CABS who have had private cars on the roads ”looking like” taxis. Now that legislation has been adopted hopefully we will see some clarity of where taxis, hire cars and ride sharing vehicles, sit within the commercial passenger vehicle industry. 6 DRIVE A2B magazine · September 2017

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incorporating TAXIOF THE TVAOXIICINEDUSTRY on the ranks MAGAZINE since 1966 Perhaps the Taxi Services Commission will start to uphold the law. Start to issue fines to those who are not adhering to the law. What a novel idea! This new legislation will see all taxi licences revoked. Perpetual and Fixed Term Taxi Licence Owners and Operators will be issued with a new equivalent annual taxi licence and current vehicle details will be attached to the new licence. Owners of a Perpetual Taxi Licence which is assigned to an Operator, will cease to be a licence holder. Owners of a Perpetual Taxi Licence which is not assigned and is currently non-operational, will be issued with a new equivalent non-operational annual taxi licence. All Hire Car Owners will have new licence conditions and they will be able to operate all across Victoria. Owners of Metropolitan and Country Hire Car licences will not have their licence revoked. Current licence number and vehicle details will remain the same. Special purpose Vehicle (SV) licence Owners will have their licence revoked. They will be issued with a new Victorian hire car licence and current vehicle details will be attached to the new licence. Restricted Hire vehicle (RH) licence Owners will have their licence revoked. They will be issued with a new Victorian hire car licence and current vehicle details will be automatically attached to the new licence. During the last month I received many reports on the disgusting state of the men’s toilet facilities for taxi drivers at Melbourne Airport. Melbourne Airport receives money from taxi drivers who park in the holding bay, why won’t they take greater care of the toilet facilities? Surely this comes under OH&S - you know, Occupational Health and Safety. This month being National Safe Work Month, perhaps Melbourne Airport personnel can see fit to make these facilities more hygienic and safe. Toni Peters EDITOR Views expressed in any article in DRIVE A2B magazine are those of the individual contributor and not necessarily those of the publisher. The publisher cannot accept any responsibility for any opinions, information, errors or omissions in this publication. To the extent permitted by law, the publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising from the contract, tort or otherwise, even if advised of the possibility of such loss of profits or damage. Advertisements must comply with the relevant provisions of the Competition and Consumer Act 2010. Responsibility for compliance with the Act rests with the person, company or advertising agency submitting the advertisement. DRIVE A2BTM is wholly owned by Trade Promotions Pty Ltd. © Trade Promotions Pty Ltd 2017. All rights reserved. Copyright of articles and photographs in DRIVE A2BTM remains with the individual contributors and may not be reproduced without permission. DRIVE A2B magazine · September 2017 7

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POLICY NEWS CPVI bill is now LAW The new Commercial Passenger Vehicle Industry Bill 2017 became law on 22 August 2017. This legislation introduces the regulation of rideshare providers in Victoria. Rideshare vehicles belong to the Hire Car category. Below is a summary. • Perpetual and fixed term taxi licences will be revoked and be replaced with annual licences. • Hire cars will be able to operate in any zone within Victoria and will be issued with a new set of licence conditions. • Special Purpose and Restricted hire licences will be revoked and replaced with Victorian hire car licences. • Existing taxi and hire car registration plates will be retained. • A new licensing registration process will be implemented. • The legislation requires ALL providers of booking services for taxi and hire car passenger transport, including rideshare, to be accredited. • ALL drivers who provide a service to the travelling public, including rideshare drivers must be accredited by passing police, medical and driving history checks, and will be subject to ongoing criminal data matching. • The prohibition on a person smoking is extended to all persons in a commercial passenger vehicle. • ALL commercial passenger vehicles are required to carry assistance animals with their owners. • There is a new penalty for charging or asking for payment of a fare or additional charges that are in excess of the maximum fare or hiring rates submitted to the TSC, for taxis licensed to operate in the Regional or Country zones. The penalty is up to $1,585.70. • Driver training and education will be done within the industry and not by the Taxi Services Commission. • The $1 per trip industry tax will be introduced in 2018 and will contribute to the government’s $494 million support package for taxi and hire car licence holders and the provision of ongoing accessible transport services. Legislation Changes - Stage 2 A second reform bill, to be introduced to parliament later this year, will seek to introduce flexible fares, allowing taxis to charge passengers different prices to reflect the type of service they provide once the reform package is fully implemented in 2018. 8 DRIVE A2B magazine · September 2017

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OCTOBER IS NATIONAL SAFE WORK MONTH Visit the website, download the resources, and run a safety initiative in your workplace Share your safety initiative on our website and on social Enter the Workplace Reward for a chance to win $5000 Subscribe on the website for updates safeworkmonth.swa.gov.au | #safeworkmonth

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POLICY NEWS LICENCE SCENARIOS With the implementation of the new legislation all Taxi licences will be revoked and Transition Assistance payments will be made to eligible licence holders. Perpetual or Fixed Term Taxi Licence Owners and Operators ... • You will be issued with a new equivalent annual taxi licence. • Your current vehicle details will be automatically attached to your new licence. • You will not be charged for this taxi licence change. • You will receive a new licence certificate in the mail. • You can continue to operate your business as usual. Owners of a Perpetual Taxi Licence which is assigned to an Operator ... • Your assignment agreement will cease. • Your assignee will be issued with a new equivalent annual taxi licence. • Your assignee’s current vehicle details will be automatically attached to their new licence. • You will no longer be a licence holder, however if you wish to operate a taxi or hire car, you will be able to apply for a low cost licence when they become available for purchase. Owners of a Perpetual Taxi Licence which is not assigned and is currently nonoperational ... • You will be issued with a new equivalent nonoperational annual taxi licence. • You will receive a new licence certificate in the mail. • You will need to contact the TSC if you want to start operating your licence. Operators with a current Assignment agreement with a licence holder ... • Your assignment agreement will cease. • You will become a licence holder and be issued with an equivalent annual taxi licence. • Your current vehicle details will be automatically attached to your new licence. • You will not be charged for this taxi licence change. • You will receive a new licence certificate in the mail. • You can continue to operate your business as usual. Owners of Metropolitan and Country Hire Car licences... • Your licence will not be revoked, but new licence conditions will be issued. • Your licence conditions will change and you will be able to operate all across Victoria. • Your current licence number and vehicle details will remain the same. • You will receive a new licence certificate with updated conditions in the mail. • You can continue to operate your business as usual. Special purpose Vehicle (SV) licence Owners... • Your licence will be revoked. • You will be issued with a new Victorian hire car licence and will be permitted to operate across Victoria. • Your current vehicle details will be automatically attached to your new licence. • You will not be charged for this licence change. • You will receive a new licence certificate and licence conditions in the mail. • You can continue to operate your business as usual. Restricted Hire vehicle (RH) licence Owners... • Your licence will be revoked. • You will be issued with a new Victorian hire car licence and will be permitted to operate across Victoria. • Your current vehicle details will be automatically attached to your new licence. • You will not be charged for this licence change. • You will receive a new licence certificate and licence conditions in the mail. • You can continue to operate your business as usual. 10 DRIVE A2B magazine · September 2017

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TRANSITION ASSISTANCE POLICY NEWS This includes Transition Assistance payments to licence holders who held a licence on 15 August 2016, and continued to hold this licence until 14 July 2017. Eligible licence holders can expect to receive their Transition Assistance payments in the mail, from late September onwards. Transition assistance payments will be paid to eligible licence holders up to a total of four licences for each licence holder. If an entity owns more than four licences in total, and the licences are different types, the • licence ownership has changed total payment will be calculated in due to a bequest or court order; relation to the four highest value licences. • a hire car or special purpose vehicle licence was applied To be eligible for the payments below, the licence holder must: • have held the licence on 15 August 2016, and and paid for prior to 15 August 2016; • a licence transfer application was received by the Taxi Services Commission prior to • continue to hold the licence until 15 August 2016; or 14 July 2017. • a Greater Metropolitan Taxi Possible exceptions to this may include where: Licence Release (GMTLR) licence has been converted. TAXI LICENCE TYPES M50, M51, M80 – Metro Taxi WAT MT – Metro Taxi UT, UT5 – Urban Taxi & WAT RT, RT5 – Regional Taxi & WAT CT, C50 – Country Taxi & WAT MF – Metropolitan Fixed Term UF – Urban Fixed Term MF5 – WAT Metropolitan Fixed Term UF5, UT5F – Urban WAT Fixed Term RTF, RT5F – Regional Taxi & WAT Fixed Term CTF, C50F – Country Taxi & WAT Fixed Term MTA, MTA5 – Metro Taxi & WAT Annual UTA, UTA5 – Urban Taxi & WAT Annual RTA, RTA5 – Regional Taxi & WAT Annual CTA, CTA5 – Country Taxi & WAT Annual PS – Peak Service HIRE CAR LICENCE TYPES MH – Metropolitan Hire Car Licence CH – Country Hire Car Licence SV – Special Purpose Vehicle Licence EXPIRY Perpetual Perpetual Perpetual Perpetual Perpetual Fixed Term Fixed Term Fixed Term Fixed Term Fixed Term Fixed Term Annual Annual Annual Annual Peak Service Perpetual Perpetual Perpetual ZONE Metropolitan Metropolitan Urban Regional Country Metropolitan Urban Metropolitan Urban Regional Country Metropolitan Urban Regional Country Metropolitan FIRST LICENCE $100,000 $100,000 $100,000 $50,000 $15,000 $33,750 $33,750 2ND, 3RD & 4TH LICENCE $50,000 $50,000 $50,000 $25,000 $7500 $16,875 $16,875 Annual fee rebate Metro/Urban Regional/Country NA $25,000 $12,500 $1,250 $12,500 $6,250 $625 11DRIVE A2B magazine · September 2017

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TAXI NEWS FIGHTING THE RIGHT FIGHT Today is one of my saddest days that I have experienced in a long time. This will be my last contribution to Taxi Talk / DRIVE A2B. Stan, Toni and family have done a tremendous job, for more than 50 years. The magazine ran under the auspices of the VTA until recently when it became obvious that the VTA did not have the same ideology as the magazine. Then as society progressed more and more into a digital one, DRIVE A2B was born. Thank you Stan, Toni and family for doing the right thing and keeping this industry informed with the truth. I wish that I had been spared to witness the death of the Taxi Industry in Victoria. The Government will replace the Perpetual Licences with worthless pieces of paper in September this year and as it does so, it destroys the very foundation on which one of the best Taxi Industries in the world, was based on. It was the Perpetual Taxi Licence Holders (PTLHs) in Australia who built the radio networks, made it possible for Cabcharge to operate in Australia and around the world, and created the various peak bodies in Australia, including the Australian Taxi Industry Association. I do not want to give a history lesson into the Victorian Taxi industry but need to point out who the real friends and enemies of the PTLHs, those who created the assets, are, and what motivates them. Since 1996 Black Cabs Combined/13CABS/Cabcharge have been acting many times against the interest of its own members. Now that they appear to have what they wanted, they openly abandon our peak body, the Victorian Taxi Association (VTA), and PTLHs were left with no doubt that they have not been represented by the VTA for a very long time. All its interest is now concentrated on getting more depot fee-paying members and maximising their profits with Uber-like practices. Do they hold any Perpetual Licences? The government started to abandon its role as regulator in the public interest when it entered and competed in the Taxi Licence lease market around 2002. This was probably the first instance where the VTA acted in the interest of Cabcharge/Black Cabs/13CABS rather than in the interest of the PTLHs. The result was that the government won, Black Cabs won, PTLHs lost. Government did and has not done anything to help the PTLHs. So who do you think is going to bring the interest of the PTLHs to the so-called stakeholders consulting groups that the government is always talking about? It is clearly not in the interest of the government, Cabcharge, the VTA, Uber or all the various Here comes the death of the taxi industry in Victoria. 12 DRIVE A2B magazine · September 2017

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by HANS ALTHOFF Taxi Owner/Operator consumer groups to argue the case for the PTLHs. It seems the only lone voice that tries to bring a case for the PTLHs is the Victorian Taxi and Hire car Families Association and the Victorian Hire Car Association. In everything that I have seen up till now with respect to what the Government is going to do next month refers to taking the assets of PTLH, replacing it by an annual licence that the operator of the licence can now use to run the business. Then there is some transitional payment being made to the PTLHs. It is at this point that I ask, why is the Government exchanging my perpetual licence for a valueless piece of paper? The large depots are still surviving and come next month they will no longer pay any lease fees. Thereby the money that they have lost on the revocation of the perpetual taxi licence might even become easier to write off, when they now save $23,000 per leased licence every year. I will not be able to fight much longer against the injustice done to PTLHs. I will encourage my wife and children not to join any “no win no charge” class action. All that is about is easy money for little risk. I will however encourage them to spend up to $20,000 per licence with a solicitor who is willing to fight the Government on the case of compulsory acquisition of an asset, has a clear plan of attack and charges as the case moves along. We are no longer interested in why the Government wants our asset. All we want is a fair price and we can win it by fighting the right fight. Farewell Hans Althoff has been an advocate for the truth within and about the Victorian taxi industry for as long as we can remember. His insight into the taxi industry has been a testament to his clear thinking and passion for this industry to succeed. A mentor to many and a friend to even more. Thank you for all you have done, contributed and helped during your life. We will miss you, Hans ! The TAXI TALK & DRIVE A2B team It’s not the goodbye that HURTS but the flashbacks that follow Large depots still survive as they won’t have to pay $23,000 lease fees every year. 13DRIVE A2B magazine · September 2017

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MELB AIRPORT UNEVENAirport creates playing field Last month Melbourne Airport representatives (Michael Meggs and Matthew Stirling from Operations, Parking and Ground Transport) met with VHCA President Rod Barton and Vice President Andre Baruch. Melbourne Airport formally advised them that they had entered into a “confidential commercial arrangement” with UberX that allowed UberX hire cars access to a holding bay and a rank at Melbourne Airport. Rod Barton advised the meeting that :- • Under the new legislation Uber will just be another hire car operator. • No new licences have been issued to drivers as yet, therefore Uber drivers were still illegal! • Until such time as a new licencing structure is implemented by the Taxi Services Commission (TSC), the UberX service remains in breach of the Transport Act. Melbourne Airport advised that they were open to discussions with all interested parties who wish to operate an “on demand” hire car service. They said that they were not trying to protect one particular operator or give one particular operator a competitive advantage, yet they did not accept the VHCA’s assertions that they have already given Uber a massive advantage! The majority of the hire car industry pay a pro-rata hourly rate, up to $30, to facilitate a pick up of a client at Melbourne Airport. The actions by Melbourne Airport, in allowing Uber cars to queue in the forecourt for a minimal flat fee of $4.40, is unequivocally an immense advantage to Uber hire cars. This will see a reduction in clients to the rest of the Victorian commercial passenger vehicle industry. Victorian Taxi Association (VTA) CEO Georgia Nicholls says ”With the legalisation of ride sharing services, their access to the airport is inevitable and the conditions that have been imposed on them are fair”. But the conditions imposed on Uber drivers are more fair than those currently in place for taxi and hire car drivers. Is it fair when one side is more heavily burdened than the other? The simple act of giving parking access in the forecourt to Uber hire cars is further evidence of commercial advantage given to Uber over all other hire cars. It is certainly not a level playing field for the Victorian commercial passenger vehicle industry at Melbourne Airport. All VHCA members believe that the “meet and greet” service they offer their customers is paramount to their businesses! Now that there are UberX ranks in place, VHA drivers must actually walk past/through these ranks to get to and from the terminal. 14 DRIVE A2B magazine · September 2017

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VTA CEO Georgia Nicholls says, “In an environment where ride sharing services have been legalised, Melbourne Airport must make provision for the access of all legal commercial passenger vehicle services.” But Melbourne Airport advises that a VHA plated hire car cannot pickup from the UberX rank. All VHA plated cars have to use the VHA area. Then what happens when a VHA operator adds another vehicle to his fleet? TSC no longer issues VHA plates - the new vehicles will have regular private licence plates. Therefore Melbourne Airport will not be able to differentiate between a newly licensed VHA vehicle and an Uber vehicle. Yet Melbourne Airport, at this stage, has made no provision for access of these vehicles. Perhaps they can utilise the forecourt where Uber vehicles wait. How does Melbourne Airport know which vehicles have accessed the Uber areas? They are not charging the driver’s e-Tags (as they do for taxis); they do not have a record of Uber drivers’ licence plates; they don’t require the vehicles to display signage. Is Uber just paying the Airport a fixed amount each month and are drivers charging $4.40 to their airport customers? When Melbourne Airport was queried about the method of payment that has been put in place for the collection of the $4.40 fees, a spokesperson responded that “Melbourne Airport has a commercial passenger agreement in place with Uber for access fees”. Perhaps they are relying on Uber to tell them the number of vehicles that have collected from the Airport. Perhaps Uber is just paying a fixed monthly amount. So, many questions and so few answers. VHCA believe Melbourne Airport has obligations under their licence agreement, so for the above reasons they have instructed Mann Lawyers to make a formal complaint to the ACCC (Australian Competition and Consumer Commission), to investigate and advise options that can be pursued. KIA CARNIVAL YP Wheelchair Accessible Taxi • Quicker loading & unloading time means more trips per shift • Quick manufacturing time gets you earning sooner • Discreet conversion provides customer satisfaction for wheelchair and able bodied clients • High quality, reliable conversion means less time off the road • Authorised service centres Australia wide Our proven & successful Kia Carnival YP Wheelchair Accessible Taxi conversion has patented independent rear suspension & seating for driver, 1 wheelchair & 4 passengers or driver & 6 passengers. Call now to schedule a free demonstration 1800 662 454 www.automobility.com.au 15DRIVE A2B magazine · September 2017

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