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rural community hospital delivers big-city standard of care the inteleone ripple effect kentucky s monroe county medical center patients of a small 49-bed acute-care hospital in rural south central kentucky receive the same high-priority attention and have access to the same medical specialists as their counterparts in large population centers this is made possible by nch healthcare ®system in radiology florida chooses intelerad to provide their next generation pacs solution to address intelerad s inteleone distributed naples solution which has brought about dramatic changes everything has improved seasonal volume increases from services including turnaround times quality of fall said the hospital s director of radiology snowbirds that flock to the region each care and referral volume located in tompkinsville kentucky monroe county serves more than 16,000 the about nch healthcare system medical center offers numerous outpatientpeople in the area in addition to the facility s 49 beds monroe county medical center also services closest healthcare hub in the region is 25 miles away in glasgow kentucky about monroe county medical center slow radiology turnaround presents improvement opportunity medical imaging services at monroe county medical center include ct mri ultrasound bone density digital mammography general x-ray and fluoroscopy in the past images were read by a radiology generalist working part-time as a contractor who was on site for a few hours three days a week in many cases radiology reports required a 48-hour wait mammography results could take three to six days hospital administrators recognized that radiology operations presented a ripe opportunity for improving the quality of the patient experience inteleone enables new approach with enhanced quality of care to that end monroe county medical center forged a relationship with a chicago-based radiology service provider radiology imaging consultants sc ric this decision has vastly increased the radiology department s service level and the overall quality of patient care the ric practice includes over 75 radiologists with extensive clinical expertise in a broad range of sub-specialty areas they provide final interpretations for a wide range of client facilities these highly-trained specialists use inteleone a distributed radiology solution from intelerad that provides direct access to studies priors and reports inteleone provides a single highly productive environment in which ric radiologists efficiently and collaboratively perform real-time professional readings around the clock regardless of where the radiologists or patients are located dramatic reductions in turnaround time yield complete satisfaction today thanks to ric and inteleone emergency patients at monroe county medical center receive results in less than 30 minutes non-emergency x-ray readings are turned around in two hours or less rather than two days furthermore the relationship with ric gives monroe county medical center patients and physicians unprecedented regular seamless access to subspecialty care and expertise ronnie davis director of radiology services for monroe county medical center is very satisfied with the changes resulting from the ric partnership the improvement in services the improvement in report turnaround time the happiness of our physicians everything has improved he says i would not hesitate to recommend ric and inteleone to other facilities 1 www.intelerad.com 1-888-246-9774 sales@intelerad.com © intelerad medical systems 2011 all rights reserved.
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volume and service level increase while need for it support decreases the effectiveness of intelerad s software and ric s services combine to yield new operational efficiencies for monroe county medical center with the dramatically reduced turnaround time study volume is up and referrals from outside physicians are growing additionally the hospital s it staff crediting the quality and reliability of intelerad s software has more time to support other departments with no downtime issues and minimal it support requirements it has less work now because the system itself works so well says davis monroe county medical center facility communication and collaboration enhanced by inteleone monroe county medical center physicians appreciate the new efficiencies and collaboration opportunities introduced by inteleone with all patient studies priors and reports centrally and securely accessible through the system physicians and radiologists in disparate locations can collaborate with colleagues simultaneously viewing the same images and data ripple effect improves patient care in rural areas by empowering ric to provide high levels of service to clients inteleone creates a ripple effect of benefits for thousands of patients in rural areas small community hospitals can now deliver the same standard of care as larger facilities the 25-bed hospitals get the same service that a 400-bed hospital gets says leah mccarty physician services coordinator for ric mccarty has become accustomed to hospital administrators amazement at the service levels ric is able provide its clients we can do amazing things mccarty says because we have the inteleone system for more resources visit www3.intelerad.com/monroe_pdf about intelerad medical systems intelerad is a recognized leader in medical imaging pacs and workflow solutions intelepacs® relies on a scalable flexible and fault-tolerant architecture intelerad solutions like inteleonetm have a strong reputation for reliability and performance in complex multi-site environments with challenging workflows 2 www.intelerad.com 1-888-246-9774 sales@intelerad.com © intelerad medical systems 2011 all rights reserved.
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