Ashgate Hospicecare Supporter Magazine - Every Person Matters

 

Embed or link this publication

Description

Released in 2016, Ashgate Hospicecare's special edition of the supporter magazine highlights the experiences of four local people and the care provided to their family by Ashgate Hospicecare.

Popular Pages


p. 1



[close]

p. 2



[close]

p. 3

Welcome to this very special “Every Person Matters” edition of our supporter magazine Contents Welcome Tracie’s story Rob’s story Caroline’s story Malcolm’s story Find out more How you can help 3 5 7 9 11 13 15 Contact Ashgate Hospicecare Ashgate Road, Old Brampton, Chesterfield, Derbyshire, S42 7JD Call: 01246 568801 Email: info@ashgatehospice.nhs.uk www.ashgatehospicecare.org.uk Registered Charity Number 700636 A company limited by guarantee, registered in England and Wales. Company number: 2263980 First of all, I want to thank you for supporting Ashgate Hospicecare. Your support means that local people with a life-limiting illness and their families can be supported and cared for at a time in their lives when they are most in need. It can be difficult for us to put into words the difference you make to local people by supporting us. That’s why we are so very grateful to those who share their experiences first-hand, describing so well the difference we made and the importance of the care they received from Ashgate Hospicecare. We’re really proud to share these stories with you and I know that the people who feature in them are glad that they have a voice in this way. Every person has a different story about how Ashgate Hospicecare made a difference to them and to their mum, dad, son, daughter, grandparent or friend. To us, every person matters, and we believe that everyone, no matter who they are or where they come from, should have access to hospice care when they need it. What is sad however, is the growing number of people who need our services, and the fact that we are simply unable to meet this increasing demand. We need your support now more than ever to ensure every single person who needs our care can be confident that they will receive it both now and in the years to come. Please take some time to read through the stories featured and visit our website to view them again, and many others who have shared their stories. Best wishes, Lucy Nickson Chief Executive An extra special thank you I’d like to offer my thanks on behalf of everyone at Ashgate Hospicecare to David Lyon, David Oldale and Derek Gent, who have retired from our Board of Trustees. The time they have dedicated to the hospice and the work they have done has been hugely appreciated and will have a lasting impact. both who died earlier this year. Robert Robinson was a Vice President for the hospice, and former Chair of the Board of Trustees. Ray Cottam was the original architect for the original building work before the hospice opened. He was also a volunteer and supporter for many years afterwards. I’d also like to extend thanks and our condolences Jean Horton, to the families of Robert Robinson and Ray Cottam, Chair of the Board of Trustees Page 3

[close]

p. 4



[close]

p. 5

Tracie’s Story At the age of just 20, Kimberley Trickett was told the devastating news that she was terminally ill. Kim’s mum, Tracie Holocuk, from Stonebroom, shares her story. “There’s an instant feeling of calm when you arrive at Ashgate Hospicecare. Even the car park has a serene, calming atmosphere. “Inside, you get a feeling of safety, you feel like your loved one is in a safe place and that the staff really are there to help you. I christened the nursing staff the “Ashgate Angels”, as the care they showed towards Kim, myself and my family was absolutely amazing. They quickly assessed the situation and recognised that Kim was a very private, dignified person. They tried to respect that at all costs and allowed me to provide a lot of the care myself, which is what Kim wanted. “Throughout Kim’s stay at the hospice, I can honestly say that we were made to feel like family. The staff include you in everything and inform you every step of the way. I saw people arrive who were scared, lonely and devastated and within a few days, or sometimes even just a few hours, you could visibly see the change the hospice had on them. They were calmer and more relaxed, that’s the feeling you get at Ashgate Hospicecare, you are given a level of control that hospitals can’t provide. The staff talk to you, talk to your loved ones and help you make plans. Despite being very ill, one thing that Kim really wanted was to visit home one last time. The hospice provided transport and a nurse to make this possible. Kim got to see her dog, her bedroom and the new patio she had previously been planning. She couldn’t stay there long because she was too ill, but it meant the world to her. “The little things really made a big difference. Kim was given a bed by a set of patio doors that opened up onto a garden area and the dog could come and visit, which she loved. The memory of the dog bounding up to meet her is one that I will cherish forever. “There may come a time when you, a member of your family or a friend will need the services of Ashgate Hospicecare. I want to make sure the hospice will be here for eternity, so that everybody gets the same level of care as my daughter.” Hear more from Tracie on our website ashgatehospicecare.org.uk/tracie Page 5

[close]

p. 6



[close]

p. 7

Rob’s Story “I don’t know how to put into words how much the hospice helped my entire family. Carol Suter from Killamarsh was diagnosed with ovarian cancer in October 2011. In November she had part of her stomach lining removed and had a hysterectomy. By December, she had recovered from surgery and had her first chemotherapy session, but a week later a major stroke left her paralysed and unable to speak. Carol was admitted to hospital and was given a life expectancy of just six months. It was at this point that a palliative care nurse at the hospital suggested a transfer to Ashgate Hospicecare. Carol’s son, Rob, explains how the hospice made the harrowing experience of losing his mum bearable. Rob says, “We were so happy when mum was transferred to Ashgate. The hospital was not an appropriate place because she was not going to improve. As soon as my mum, sister Joanne, dad Maurice and I arrived at the hospice it felt so calm and peaceful. “Mum was given a room on the hospice’s Inpatient Unit with patio doors which looked out onto a veranda with lovely garden views. The first thing they did was bring a spare bed into mum’s room so dad could stay with her. For all of those months at the hospital he had slept on the floor or on a chair. Just to be able to sleep by her side meant the world. “We didn’t have to ask for anything or remind the nurses to do anything. All my mum’s needs were catered for and we knew that she wasn’t in pain because the hospice has specialists in palliative care. We felt she was comfortable. When staff came on shift they would introduce themselves and during the night they would use a tiny torch to check on mum so they wouldn’t disturb dad. Joanne and I took it in turns to stay in the overnight family suite too so we could stay close to mum. They would even bring us breakfast in the morning! It felt like a home from home. Small things made a massive difference. “I don’t know how to put into words how much the hospice helped my entire family. One of the biggest things for me was seeing the change in my dad, the weight of stress coming off his shoulders. The hospice allowed us quality time with mum.” After 5 weeks at the hospice, Carol died on 22nd May 2012 surrounded by her close family. She was 55. Earlier in the day, one of the nurses opened the patio doors and wheeled her bed outside so she could benefit from the beautiful weather. “My sister and I sat with her in the sun. Looking back, it was a really important day that I will always remember. When everything is upside down in your life, Ashgate is a place of peace and calm. I love going to the hospice, it’s an amazing place.” Since Carol’s death, the family have set up a tribute fund with the hospice in her memory which has raised nearly £13,000 through fundraising and donations from family and friends. Influenced by the experience of his mum’s illness, Rob left his office job and began a career in Occupational Therapy. He now works on the stroke unit where Carol was cared for. Maurice has become increasingly involved with volunteering at the hospice and has spent over two and a half years working Friday evenings on the Inpatient Unit’s reception. On top of this, he has recently become one of Ashgate’s Ambassadors and attends charity functions on behalf of the hospice. Maurice adds, “On reflection, my old life ended in May 2012 and a new one began.” Hear more from Rob online ashgatehospicecare.org.uk/rob Page 7

[close]

p. 8



[close]

p. 9

Caroline’s Story When you’re six years old and your Daddy dies, your whole world falls apart. But Luca Morgan amazed his super proud Mum with his courage and determination to raise as much money as possible for the hospice that cared for his Dad, Dean, by running the BUPA junior 2K race in Manchester – just two months after Dean died from oesophageal cancer at the age of just 39. “It was very emotional and I am just so proud of Luca,” said Caroline, from New Mills, who also has another son called Maxi. “I am absolutely astounded by Luca’s resolve to raise money for Ashgate Hospicecare. He has shown such courage and strength at the hardest time.” “There was just no respite, no time to comprehend what was happening really” said Caroline. “When we first went to the hospice I was very nervous, but it was just an amazing place. We had a guest suite so Dean’s Mum stayed there the whole seven weeks and I stayed most nights and for all of the last three weeks too and we were able to give him all his personal care.” Dean died just three months after being diagnosed with oesophageal cancer, which had spread to his liver. Devastated Dean and Caroline were told the cancer was inoperable on the day of Luca’s school Christmas play. “We were just both in shock.” said Caroline, who was with Dean for 23 years after meeting as 15 year-olds. Dean was very ill after an initial course of chemotherapy and decided not to have any more treatment. The tumour was very aggressive and with his condition rapidly deteriorating, Dean was admitted to Ashgate Hospicecare where he spent seven weeks before his death on 14th March 2014. “Dean was so terrified of dying and of having a painful death, but he was made very comfortable physically and received great emotional and spiritual support from the chaplain. The family support team was just brilliant and gave us as a family so much help, advice and support. For three weeks I was with Dean at Ashgate but the children came up every couple of days. They enjoyed the playroom and it did not feel like it was sad or terrible.” “It has made the most difficult journey that anyone could possibly go through as bearable as it can be. Both before and after Dean died he, and we, were treated with the upmost respect.” “Everyone at Ashgate was above and beyond all the time. Without Ashgate, I could not imagine what we would have had to go through.” View Caroline’s video on our website ashgatehospicecare.org.uk/caroline Page 9

[close]

p. 10

MAJESTIC PUBLICATIONS 01244 852360 www.majesticpublications.co.uk © 2016 | OBT Majestic Publications cannot be held responsible for any inaccuracies that may occur or individual products or services advertised. No part of this publication may be reproduced or scanned without prior written permission of the publishers. A big thank you to all our advertisers without whose kind support this publication could not have been produced at no cost to Ashgate Hospicecare

[close]

p. 11

Malcolm’s Story Hospice at Home Support Worker, Alice, has been visiting Malcolm and his wife Rita, from Chesterfield, for over a year now after being referred to Ashgate Hospicecare by their GP. Rita has been living with Multiple Sclerosis, MS, for over 25 years and also has dementia. Sometimes, Malcolm can find it difficult to care for her on his own. Malcolm said, “Most of the time I’m living in a silent world. Rita never says a word and stresses quite a lot and I need to calm her down.” Having Alice visit every Friday for just three hours is a real help for both Malcolm and Rita. Malcolm added, “It’s nice when Alice comes, and I can have a natter. We can have a sit and a brew. Alice helps me in the home as well. The service is invaluable. “Inside the hospice is really good – Rita went to the Day Hospice for 18 visits; that was lovely. She really enjoyed it; the staff were brilliant up there. It gave me a six hour break – that’s like winning the lottery for a carer. It might not sound a lot but that six hour break is marvellous. It makes you feel so good and for two/three days before it, you’re looking forward. It’s so important, that mental space.” Ashgate have also helped adapt the couple’s home to meet Rita’s needs. Rita is very unsteady on her feet and needs extra help moving, as a result of her MS. Malcolm said, “Ashgate have helped me to get the wheelchair and the ramp for the home.” These pieces of equipment are invaluable for Malcolm as he moves Rita around the home, given he too suffers with a bad back. Malcolm’s story is an insight into the life of a carer and how just a few hours a week from an Ashgate Hospicecare nurse can help him cope with his wife’s illnesses.  “Alice has been coming for over a year and so we’ve built up a relationship. Rita is also comfortable with Alice – she is sometimes upset by new faces, but as we see Alice regularly, she’s fine.” Malcolm feels that not many people know the extent of support Ashgate Hospicecare offers to patients and their families in their own homes. “I don’t know how many people actually realise what you do outside of the hospice. I didn’t know myself until I got involved with it. It’s wonderful. See Malcolm’s video on our website ashgatehospicecare.org.uk/malcolm Page 11

[close]

p. 12



[close]

p. 13

Want to find out more about Ashgate Hospicecare? We have more stories available on our website. Take a look and hear more about how Ashgate Hospicecare has helped local people. Visit www.ashgatehospicecare.org.uk to find out more. We also regularly share the experiences of our patients, their families, staff and volunteers on our social media pages. Follow us and get the latest updates on our work! Want to share your story? If you would like to share your own To share your story, contact Scott Parker on experiences of Ashgate Hospicecare, we’d 01246 568801 or email love to hear from you! scott.parker@ashgatehospicecare.org.uk. Page 13

[close]

p. 14



[close]

p. 15

Your donation matters cpoEuevnnentrsyy Every donation matters because every person matters. Hopefully the stories in this magazine have given you an insight into the difference Ashgate Hospicecare makes to real people. The sad truth is that there are a growing number of people who desperately need our services, but we will be unable to meet this increasing demand until we grow our income. Every £1 raised or donated brings us one step closer to caring for our next patient, someone who really needs us and their family who really need our support. £5,000 enables us to care for a patient and provide support to their family. We’re sure you will agree having read the stories in this magazine that every person deserves the level of care that has been highlighted by all of the people who have shared their experiences. Our next patient is reliant on us raising our next £5,000, so please give what you can, as every single contribution will help us to ensure every person in north Derbyshire has access to hospice care when they need it most. To make a donation, please fill in the form below and return to Ashgate Hospicecare, Ashgate Road, Old Brampton, Chesterfield, S42 7JD. You can also make a donation online at ashgatehospicecare.org.uk ✃ ✃ Your details By submitting your details, you are indicating your consent to receive news and updates from us about our work. Title First name Surname We would like to keep you up to date about the work we are doing and to tell you about the amazing difference you make. We will only do this if you tell us that you are happy for us to contact you for this purpose by completing your contact details below. You do not have to provide this information and can remove or change any of these preferences at any time. • Please do / do not (delete as appropriate) send post to me using this address: • You can send emails to me using this email address: • You can call me using one or more of these telephone number(s): home mobile work • You can use the following mobile phone number to send me texts: If you change your mind about these choices or have any concerns about any communication from us, please call our Supporter Care team on 01246 567250, email us at fundraising@ashgatehospicecare.org.uk or write to Supporter Care Team, Ashgate Hospicecare, Ashgate Road, Old Brampton, Chesterfield, S42 7JD. Your donation (Payment by cheque or credit/debit card) Please accept my donation of: (please circle) £100 £50 £25 or other £ I enclose a cheque/postal order (please make payable to Ashgate Hospicecare) Issue Number (Maestro Only) I authorise payment from my credit/debit card for the above amount (we are unable to accept American Express) Security Code Card Number Valid from / to / Direct Debit Please fill in the form and return it to: Ashgate Hospicecare, Ashgate Road, Old Brampton, Chesterfield, S42 7JD To: The Manager (Name and postal address of your Bank or Building Society) Address Postcode Name(s) of account holder(s) Branch Sort Code Bank or Building Society account number Service User Number 441965 Reference (Rapidata Services Plc re Ashgate Hospicecare use only) Instruction to your Bank or Building Society: Please pay Rapidata Services Plc re Ashgate Hospicecare Direct Debits from the account detailed on this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Rapidata Services Plc re Ashgate Hospicecare and, if so, details will be passed electronically to my Bank or Building Society. Signed Date Gift Aid Let the tax office help too! If you Gift Aid your donation, you could help Ashgate Hospicecare even more! We can claim an extra 25p on every pound you give, helping your donation go further. I wish the Hospice to reclaim tax on all donations within the Hospice’s current financial period and the previous four periods and on all my donations made on or after the date of this declaration I confirm that I have paid or will pay an amount of Income Tax and/or Capital Gains Tax for each tax year (6 April to 5 April) that is at least equal to the amount of tax that all the charities that I donate to will reclaim on my gifts for that tax year. I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year it is my responsibility to pay any difference. Signed Date YOUR PRIVACY RIGHTS: We respect your right of privacy and to have your data kept as secure as possible. We may from time to time use your data for profiling purposes so that our communications to you are as appropriate and cost effective as possible. We will never exchange your details or sell or rent your data to any other commercial or charitable charity. For full details of our Privacy policy and to read our Supporter Charter please visit: www.ashgatehospicecare.org.uk

[close]

Comments

no comments yet