OutPut Op s Manual

 

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p. 1

control subject petty cash policy policy 3-001 petty cash expenditures are for store related services and products only upon approval of the store manager the district manager must approve all petty cash expenditures over $20.00 this approval can be obtained verbally over the phone and noted on the slip the district manager must review and sign the p.o.s generated petty cash slip upon their next visit procedure petty cash functions available through the pos system code compensation of non-stride rite temporary employees under $600 per individual per year payroll advance store supplies postage pay off nsf check other contests push money store maintenance storage rental gumball example of use temporary inventory help temporary peak season help temporary help paychecks have not arrived by 4pm on friday district manager approved supplies only stamps bad check payback district manager approved items home office approved contests home office approved push money events window cleaning district manager approved offsite storage space gumball deposits in outlets only

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p. 2

control subject petty cash cont to process petty cash through the pos system select #7 petty cash in/out from the p.o.s menu select `o for petty cash out policy 3-001 from the list provided on the screen select the applicable petty cash item for the item or services purchased enter the name of the payee in additional text enter amount the store manager or manager s designee must sign the petty cash slip for services rendered a signature is required from the person receiving the payment receipts must be attached to the p.o.s generated petty cash slip and kept with store files.

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p. 3

control stride rite/outlet/saucony stores only subject gift certificates policy policy 3-002 gift certificates are a perfect way to service customers who do not have their children at the store or as a gift purchase keep an adequate supply of gift certificates on hand available in $30 $40 and $50 denominations only stride rite gift certificates are redeemed as legal tender dealer gift certificates and saucony gift certificates are not legal tender and cannot be deposited for cash use promo code dealer gift certificate in the pos after you enter the stock number retain all dealer gift certificates and saucony gift certificates with your closing paperwork write void across the redeemed gift certificate prior to filing with your closing paperwork additional stride rite and saucony gift certificates can be ordered from the sales audit department keep all gift certificates in a secure locked location in the store either in the cash drawer locked file cabinet or secure locked box procedure selling a gift certificate through the pos system enter the customer history information in the pos discard the gift certificate customer information tear off sheet record the transaction on the gift certificate log see attached along with the associate s signature press f4 gift certificate enter the gift certificate enter the amount of the gift certificate mark the gift certificate with the purchase date december 2005

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p. 4

control subject gift certificates cont redeeming a stride rite gift certificate through the pos system policy 3-002 use the gift certificate tender key when redeeming a stride rite gift certificate into the pos system verify that the gift certificate is valid frank the gift certificate as a check customer information must be posted to the pos history file gift certificates must be listed on the deposit slip along with the checks for the corresponding day note on the deposit slip that it is a gift certificate when redeeming a gift certificate for tender the maximum amount of cash refunded is $15.00 these files should be reviewed and initialed by the district manager keep gift certificate manual log in store files for 12 months stride rite gift certificates may be redeemed at any stride rite retail or outlet location saucony gift certificates may be redeemed at any saucony location december 2005

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p. 5

control subject gift certificates cont gift certificate log date sent date sold gift certificate serial store associate signature policy 3-002 trans dm initial december 2005

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p. 6

control subject payroll advance policy policy 3-003 a payroll advance may be given only if an associate s payroll check is not received by friday at 4p.m payroll advances are limited to 75 of the associate s gross weekly pay upon issuing a payroll advance the store manager must email their district manager for approval prior to issuing a payroll advance it is the store manager responsibility to collect all advances on the day the payroll check is s received by the associate all outstanding payroll advances must be reimbursed prior to the issuance of an associate s final paycheck do not void the payroll check against the advance given collect the money from the associate on the next pay period procedure to process a payroll advance through the pos system associate number enter 7 petty cash enter o petty cash out 2 payroll advance associate name enter amount of payroll advance to process a payroll advance payback associate number enter 7 petty cash enter i petty cash in enter 2 payroll advance associate name enter amount of payback enter tender the associate must sign the payroll advance and payback receipt retain all receipts in the store files email your district manager upon receipt of an outstanding payroll advance payback sales audit will notify the district manager at the end of each month of any outstanding payroll advances .

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p. 7

control subject store pos opening procedure policy policy 3-004 at the start of each business day a `no sale transaction is required to be entered onto the p.o.s system prior to the store opening procedure the pos system will prompt to print closing reports from the prior day select yes the system prompts to verify date and time enter a no sales transaction #6 ­ via p.o.s transaction entry menu onto p.o.s prior to the start of each business day retain a copy of the no sale transaction with the store s daily paperwork count cash in drawer confirming total ties to predetermined drawer amount usually $200 unless otherwise instructed note opening amount on the no sale slip retain slip with daily closing paperwork.

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p. 8

control stride rite/outlet/saucony stores only subject p.o.s sales slip procedures policy policy 3-005 all customers are provided with a sales slip upon completion of a sale transaction procedure the customer copy of the p.o.s generated sales slip should be given to the customer upon completion of the sale the store copy is maintained at the store level for three months file in a separate box by month credit card sale and refund slips must be filed in ascending numerical order by day store in a separate box by month all credit card receipts are required to be maintained at the store level retain with your daily paperwork.

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p. 9

control subject manual sales slip s policy policy 3-006 manual sales slips are completed when the p.o.s system is inoperable or during other preapproved occasions all customers are to be provided with a sales slip upon completion of a sale it is required that the manual sales slips be filled out completely the information recorded is required to be entered onto the p.o.s system when it becomes operative refer to p.o.s system failure each stride rite store is furnished with packages of pre-numbered two part manual sales slips packages are to be used one at a time and the sales slips must be utilized in ascending numerical order without exception all manual sales slips used are to be accounted for by logging them into the manual sales slip log book at the end of every business day the white copy is to be kept in the back pocket of the manual sales slip binder for the district manager s review once the district manager has reviewed signed and reconciled all of the manual sales slips to the transaction log the white copy must be destroyed if for any reason a manual sales slip is made unusable do not discard the slip the store manager is to write void on both copies of the sales slip place the white and yellow copies in the back pocket of the manual sales slip binder for the district manager s review the sales slip must be logged into the transaction log book as void september 2005

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p. 10

control subject manual sales slips cont procedure the manual sales slips should be completed as follows policy 3-006 pos system trans no enter the corresponding pos generated transaction number when the sales data is keyed into the pos system store number enter the store 4-digit number s cashier enter the pos assigned cashier number s sold by enter the pos assigned salesperson number s date enter the date of sale comments enter any customer information that may be useful for future reference child s name enter child name s birth date enter each child birth date s name phone number enter the customer name complete address and phone s number indicate if customer refused stock number enter the complete stock number size enter size width enter width description enter name of items sold quantity enter number of the individual item sold unit price enter price of the individual item sold discount enter discount if applicable allowance enter the allowance amount if applicable extended price enter quantity times unit price less discount or allowance if applicable september 2005

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p. 11

control subject manual sales slips cont tax enter where applicable sub-total enter the total of all extended priced items excluding tax tax enter total of all taxable retail items total add the subtotal and tax total together reference enter any information useful for future clarification form of tender indicate type of tender policy 3-006 distribution of sales slip copies white keep in the back pocket of the binder for the district manager review once s reviewed by the district manager the white copy must be destroyed the district manager will sign off on the tracking sheet once they have reviewed the white copy of the used manual slips yellow customer copy s september 2005

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p. 12

control subject manual sales slips cont manual sales slip log stride rite retail corp manual sale slip log sheet policy 3-006 store month -prior month ending sales slip manual sale slip trans date tender cashier reason for use september 2005

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p. 13

control subject daily price override report policy policy 3-007 the pos price variance report is a recap of all daily sales transacted via the price override function in which items were sold at a price other than the current pos product master file price the store manager must review the pos price override report daily and provide a written explanation for all transactions the district manager must review the sign-off on each pos price variance report acknowledging the store s compliance to stated policies procedure all items listed on the daily price override report must be reviewed by the store manager to determine the reason for the price override an explanation must be written directly on the pos price override report the store manager must check the price of the display merchandise in question and if necessary change the display price the home office merchandise planning department should be contacted for additional instructions if it is unclear what the correct price should be the pos price variance report must be filed in the appropriate end of day binder for reference.

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p. 14

control subject pos system failure policy policy 3-008 in the event of a pos system failure the store must revert back to the manual sales slip system whenever a manual system is used notify the help desk immediately cash/check deposits mastercard/visa discover and american express batch header tickets must be completed daily the total of cash/check deposits master card/visa discover and american express should correspond to the respective day s sales never combine two or more days of sales once the pos system is operable the store manager must key all transactions for the down period into the pos system procedure complete manual documents for daily transactions i.e sales slips petty cash miscellaneous income etc numerical sequence of all manual documents must be maintained enter all manually documented transactions into the p.o.s system once all the information has been keyed log and file the manual slips with the p.o.s generated sales slip in the manual sales slip book email the sales audit department with the beginning and ending transaction numbers for the manually keyed transactions during your down period.

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p. 15

control subject store deposit controls policy policy 3-009 each day after closing the deposit for the day is prepared cash deposits must be made prior to the associates leaving for the evening in the event that the store does not have a bank located in the mall the associate is required to keep the deposit in the store safe if the store does not currently have a safe discuss with the district manager an alternative locked location the deposit must then be made by 10:00a.m the following morning additionally the register cash fund remains in the locked pos cash drawer after the deposit is prepared to further control and secure store cash a mid day drop is required any time the cash drawer exceeds $1,000.00 per pos unit effective immediately the attached deposit log will be kept at the register in a binder and maintained daily it is the responsible of the store manager to follow up and ensure associate compliance deposit procedure · mid day deposits must be taken directly to the bank or kept in a store safe until the evening drop the deposit amount is included in the daily closing totals therefore leave a copy of the mid day deposit slip in the cash drawer the daily deposit must list all cash checks traveler s checks and gift certificates all checks should reference the customer s name for verification with the corresponding transaction customer s making restitution on a bad check should have their payment documented on a separate deposit slip once the deposit slip is completed and verified the deposit log must be completed franked deposit slips must be picked up from the bank on the following business day franked deposit slips must be stapled to the daily closing report send a copy of the franked daily deposit slips weekly to your district manager overages or shortages in excess of $5.00 warrant a voice mail to the district manager at closing with an explanation store managers are required to verify the franked deposit slip with the daily cash and sales closing report any discrepancies must be investigated and noted on the closing report · · · · · · · · · december 2005

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