p. 1

an inteleone case study colorado practice leverages inteleonetm to enhance service o ering with the inteleonetm distributed radiology solution from intelerad diversified radiology of colorado p.c leverages automation increases efficiency and reduces turnaround time to increase its competitive edge and enhance patient care nch healthcare system in naples florida chooses intelerad to provide their next generation pacs solution to address about diversified radiology of colorado seasonal volume increases from snowbirds that flock to the region each fall founded by a single doctor in 1927 diversified radiology of colorado drc today includes more than 55 radiologists serving 12 hospitals and system about nch healthcare more than 25 clinics around the state the practice strives to surpass patient and affiliate expectations by providing superb patient care sub-specialty focus sets practice apart brings unique challenges drc emphasizes specialty care members of the practice focus exclusively on their individual radiology specialties including neuro cardiac pediatric nuclear/pet and musculoskeletal imaging this enables them to deliver the most qualified and informed interpretations while central to the drc business model and to the premier patient care for which drc is known this approach creates unique business challenges historically drc s sub-specialty emphasis has entailed a manual and laborious study routing process the complexity of that process and the wide variety of pacs solutions in use at the various facilities drc serves ­ each with its own worklist and viewer ­ combined to create a very complicated and inefficient workflow another challenge arose from the demand for 24x7 services as the sub-specialty business model evolved in the practice maintaining the same level of sub-specialty interpretations at night strained drc s resources in 2003 the practice decided to outsource the night reading business to a service that could more efficiently maintain the sub-specialty focus inteleone provides universal reading environment streamlines workflow these business challenges began to limit drc s opportunities for growth to address these challenges in 2009 drc turned to the inteleone solution from intelerad inteleone consolidates image and patient data from multiple pacs and ris systems into a streamlined single workflow solution it allows direct access to all studies and reports including priors available across the entire network prior to adopting inteleone drc radiologists would bounce between at least eight different pacs solutions to read studies for all of the facilities the amount of time wasted logging in and out of each system adapting to each user interface switching between various dictation systems and accommodating the idiosyncrasies of each environment was very significant impacting productivity a 20 efficiency gain enables expansion of service offering today using inteleone drc radiologists benefit from a single sign-on a universal worklist a single web-based viewer and an integrated voice recognition system as drc chief executive officer kip mcmillan describes inteleone s single reading environment and single voice recognition solution adds a minimum of 20 percent efficiency to the doctor s day 1 www.intelerad.com 1-888-246-9774 sales@intelerad.com © intelerad medical systems 2011 all rights reserved.

[close]

p. 2

as a result drc has been able to bring the night reading business back in-house significantly enhancing the service portfolio it offers to customers with inteleone it s cost-effective for us to provide this service and the hospitals have been enthusiastic beyond my expectations automated study routing saves additional time enhances care adding to the benefit gained from a universal worklist and reading environment drc is also leveraging inteleone to automate the process of directing studies to the appropriate specialist it was becoming extremely difficult to manage that routing process with human intervention on every case says mcmillan by automating this complex process with inteleone consistency is maintained the opportunity for error is minimized turnaround time is vastly improved and patient care is enhanced we never dreamed we d find a product that enables us to do this says mcmillan voice recognition slashes report turnaround time drc has further reduced report turnaround time through use of inteleone s tight integration with industry-leading voice recognition technology this gives drc radiologists the ability to immediately record and finalize a report after reviewing and interpreting a study the voice recognition system is universal regardless of the facility ­ or pacs ­ in which the study originates mr chris kip mcmillan chief executive officer in a typical transcription model report turnaround can average two to ten hours ­ and may bleed into days when opposing work schedules must be accommodated with inteleone drc radiologists can supply interpretations in as little as 15 minutes we re now able to provide extremely rapid turnaround to our end users providing them the service they re looking for mcmillan says automatic identification of prior studies increases quality the quality of interpretations is greatly enhanced by inteleone s ability to automatically pre-fetch prior studies the process of manually locating priors is always time-consuming and often incomplete through integration with other hospital systems inteleone can automatically identify and present prior patient studies including those performed and/or archived at another facility this provides drc radiologists with a complete historical picture upon which higher quality interpretations can be made automation reduced turnaround enhance care provide competitive edge since adopting inteleone to establish a universal worklist and viewing environment drc has streamlined workflow automated study routing increased efficiency and drastically reduced report turnaround these factors contribute to higher quality interpretations and an elevated standard of patient care furthermore drc has been able to leverage these business improvements to enhance two key service offerings that differentiate the practice sub-specialty interpretations and night reading inteleone provides us the architecture we need to be more competitive and effective mcmillan says both within the practice financially and externally as a service provider for more resources visit www.intelerad.com/drc_pdf about intelerad medical systems intelerad is a recognized leader in medical imaging pacs and workflow solutions intelepacs® relies on a scalable flexible and fault-tolerant architecture intelerad solutions like inteleonetm have a strong reputation for reliability and performance in complex multi-site environments with challenging workflows 2 www.intelerad.com 1-888-246-9774 sales@intelerad.com © intelerad medical systems 2011 all rights reserved.

[close]