E-MPI Brochure

 

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E-MPI Brochure

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E-MPI

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E-MPI SERVICE INSPECTION SUITE E-MPI is a turn-key inspection and presentation software designed to standardize dealership sales operations. Drive e ective and e cient inspections to find additional service items and give your advisors a professional presentation format that drives additional sales. E-MPI is fully customizable to your dealership work flow to enhance service performance. From our Basic Integration, dealers looking for just a quick inspection product To Full Integration, which includes our routing and communication system TECH COMPLETES INSPECTION FORM ADVISOR PRESENTS VEHICLE CARE PACKAGE CUSTOMER ACCEPTS OR DECLINES ADDITIONAL MAINTENANCE ITEMS DECLINED SERVICES MARKETS TO DECLINED SERVICES Advisor receives email or emessage; VCP is attached to print immediately or clicking RO link opens worksheet to adjust prices Print or email Vehicle Care Package to review with customer and Advisor adds sold lines to RO in DMS Registers new lines added via data feed and updates report automatically with Accepts/Declines Sent weekly via email, live call, or postcard Your data is safe with us. Certified by:

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E-MPI SERVICE INSPECTION SUITE E-MPI Inspection • Simple red/yellow/green process for each inspection item • Recommendations and notes for each inspection item • Captures all aspects of the inspection process Vehicle Care Package • Short, easy to read presentation to help customers understand their vehicle service needs • Vehicle Care Package shows full estimate and itemized services • Customers may select individual services or approve the entire service plan • Capture declined services to recapture lost sales E-MPI Reporting • EBIS Dashboard and Alerts monitors usage and performance • Advisor - Percentage sold, average dollars per inspection, total upsold revenue • Technician - Number of inspections completed, number of items found, upsold revenue • Declined Marketing - Number of customers returned for service within 90 days of declined advertising • Full integration to EBIS Reporting Suite provides Dynatron’s E-MPI customers with critical service drive process metrics that monitor usage and performance for inspections. Declined Service Marketing • Recapture missed sales opportunities, average response between 7-8% • Updated automatically from closed RO feed • Unlimited emails • Software includes postcard budget for yellow services • Software includes DynaCall budget for red services

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INSPECTION E-MPI inspection process creates a standardized digital inspection process to ensure each vehicle receives a thorough check to identify service concerns. Standardized inspections ensure your technicians are e ciently and e ectively identifying any additional service items your customers should be aware of. Technician Inspection Form • Simple red/yellow/green process for each inspection item • Recommendations and notes for each inspection item • Captures all aspects of the inspection process • Ensures technicians are performing full inspections on every vehicle to find additional maintenance items. • Point and click system with convenient drop-down for fast and accurate completion • Takes 10 to 60 seconds for techs to complete inspections Technicians check o each inspection items as completed • Add measurement and tread depth • Add notes and recommendations • Service items not covered can be filled in the additional items spaces in the Battery & Additional Items tab Each inspection covers • Tires • Brakes • Fluids • Components • Body Condition • Battery and Additional Items

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PRESENTATION Help your customers understand vehicle care needs with the professional Vehicle Care Package presentation. • Short, easy to read presentation to help customers understand their vehicle service needs • Vehicle Care Package shows full estimate and itemized services • Customers may select individual services or approve the entire service plan • Declined services are captured with declined service advertising to recapture lost sales Each Vehicle Care Package Includes: Cover Page Service Plan Inspection Form Inspection Results • Itemized estimate for each service concern. • Easy to read format clearly defines Failed and Cautionary items • Customers may select individual service or approve the full service plan • Prioritize services by Initial Service Concerns, Immediate Needs and Additional Needs • Give your customers a snapshot of the entire inspection process • Easy to understand Red/Yellow/Green format • Allow your customers to review all inspection services performed on their vehicle • Include custom pictures of customers’ vehicles from your smart phone or tablet • Failed or Cautionary items are highlighted with safety information for common service items. • Capture vehicle pictures from smartphone’s

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REPORTING INTEGRATED WITH EBIS MERCHANDISING DASHBOARD • Provides customers with critical service drive process metrics that monitor usage and performance for inspections and menus. • Interactive dashboard that allows you to drill through each graph for Additional Graphs, Related report Links, Metric Information, and Settings. • Users are provided insights into each metric including a metric overview, calculation definition, default settings, and tips on improving performance. • Consolidating information, and making it easy to comprehend, retain, further dissect, act on and communicate ADDITIONAL REPORTS AND DRILLDOWNS AVAILABLE WITH EBIS • E-MPI-Requested Inspections by Tech • E-MPI-Recommendations & Sold by Tech by Service • E-MPI-% of RED Sold by Advisor by Service • E-MPI-% VCP Usage by Advisor • E-MPI- YTD Sales Trend by Advisor & Hundreds of other reports with EBIS

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DECLINED SERVICE ADVERTISING • Recapture missed sales opportunities; average response between 7-8% • Updated automatically from closed RO feed • Unlimited emails • Software includes postcard budget for yellow services • Software includes DynaCall budget for red services Campaigns run weekly based on declines updated automatically from closed repair order feed. • Unlimited emails sent to any customer with an email address available • Postcards – Sent to customers without emails, who declined yellow recommendations 30 days after decline (20/week included) • DynaCalls – In house rep calls customers who declined red recommendations within 1 week of decline (10/week included) E-MPI checks recommended items against closed repair order feed. • If op code for recommended item is found, automatically marked as accepted • If op code for recommended item is not found, automatically marked as declined

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FOR MORE INFO OR TO REQUEST A DEMO, PLEASE CONTACT: 866.888.3962 sales@dynatronsoftware.com 5580 PETERSON LANE, SUITE 120 DALLAS, TX 75240 dynatronsoftware.com

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