Taxi Talk April 2015

 

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Taxi Talk magazine April 2015 edition

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TAXI TALK April 2015 ISSUE NO 563 TAXI VOICE OF THE TAXI INDUSTRY MAGAZINE Official journal of the Victorian Taxi Association Print Post Approved number 100004912 VOICE OF THE TAXI INDUSTRY ANZAC DAY This Anzac Day marks an important milestone: the centenary of the Gallipoli ANZAC landing on April 25, 1915. On this day, we honour and reflect on the impact of war, conflict and peacekeeping operations in Australia’s history. Many will attend the 6am Dawn Service at the Shrine of Remembrance and they will join millions across the world to honour the Australian service and sacrifice. One minute of silence will be observed.

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INSIDE... 4 10 14 18 22 30 Victorian Taxi Association editorial If you have a good driving record, you deserve leniency. TAXI VOICE OF THE TAXI INDUSTRY MAGAZINE OFFICIAL JOURNAL OF THE VICTORIAN TAXI ASSOCIATION MAGAZINE EDITOR ........................ Toni F. Peters VTA EDITOR ....................................David Samuel FOUNDER ....................................Stanley F. White PUBLISHER ..................Trade Promotions Pty Ltd ADVERTISING ENQUIRIES Region News Carmen Giddens writes about the taxi industry within regional Victoria. Trade Promotions Pty Ltd 42 Grenfell Road, Mt Waverley VIC 3149 PO Box 2345, Mt Waverley VIC 3149 Phone: ............................................. 03 9807 0237 Email: ................................... info@taxitalk.com.au ANZAC Day Website: ................................ www.taxitalk.com.au What’s it all about? Why are they called Anzac biscuits? DISPLAY ADVERTISEMENTS All copy, editorial and artwork must be in by the 15th of the month prior to publication date. Advertisement sizes and rates can be viewed at www.taxitalk.com.au. Taxi and Hire Car Statistics Monthly Victorian licence and driver statistics for taxis and hire cars. SUBSCRIPTION DETAILS 1 year = $35 CLASSIFIED ADVERTISEMENTS $30 for 35 words, $60 for 70 words, etc. Email or Mail your classified advertisement by the 15th of the month prior to publication date, together with your payment. Taxi Services Commission Introducing Acting CEO James Holyman and updates on issues effecting the taxi industry. PAYMENT OPTIONS • • • Via PAYPAL to info@taxitalk.com.au Direct Deposit to BSB 033065 A/c 312786 Mail Cheque to Trade Promotions Pty Ltd PO Box 2345, Mt Waverley VIC 3149 2020 Vision Ten industries that may not exist in 2020. READ TAXI TALK MAGAZINE EXACTLY AS IT’S PRINTED AT TAXITALK.COM.AU TAXI VOICE OF THE TAXI INDUSTRY DIGITAL EDITION MAGAZINE Taxi Talk magazine, a monthly publication for the Victorian taxi industry, is published by Trade Promotions Pty Ltd in collaboration with the Victorian Taxi Association Inc (VTA). The VTA is the peak industry body in Victoria, fostering the interests and wellbeing of taxi-cab drivers, taxi-cab permit holders and Taxi Booking Services across the state. Taxi Talk magazine is wholly owned by Trade Promotions Pty Ltd. COPYRIGHT © Trade Promotions Pty Ltd 2014. All rights reserved. The “Taxi Talk – Voice of the taxi industry” heading and logos are trademarks of Stanley F. White. Copyright of articles and photographs of Taxi Talk magazine remain with the individual contributors and may not be reproduced without permission. Views expressed in any article in Taxi Talk are those of the individual contributor and not necessarily those of the publisher. The publisher cannot accept any responsibility for any opinions, information, errors or omissions in this publication. To the extent permitted by law, the publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising from the contract, tort or otherwise, even if advised of the possibility of such loss of profits or damage. Advertisements must comply with the relevant provisions of the Competition and Consumer Act 2010. Responsibility for compliance with the Act rests with the person, company or advertising agency submitting the advertisement. Phone: 03 9676 2635................ Fax: 03 9676 2643 PRESIDENT .................................... Kevin Gange VICE PRESIDENT ................. Stephen Armstrong CHIEF EXECUTIVE ....................... David Samuel Taxi Talk has agreed to advertise taxi clubs because those clubs have stated that they and their products comply with all applicable laws and regulations relating to insurance for taxi operators. Neither Taxi Talk nor VTA has independently verified these taxi clubs’ compliance, and they give no warranty and make no representation as to whether the taxi clubs are compliant. Operators should satisfy themselves as to a taxi club’s compliance with laws and regulations through their own enquiries. These advertisements do not constitute recommendations by Taxi Talk or VTA that operators purchase insurance products from taxi clubs. Neither Taxi Talk nor VTA accept any liability or responsibility for any loss or damage suffered or incurred by any operator because a taxi club or its product or service is non-compliant. Taxi Talk - Voice of the Taxi Industry April 2015 |3

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good drivers deserve leniency he last four weeks have proven to be as busy and difficult for many in the industry as the previous four. The issues concerning most still, understandably, relate to the lack of serious action being taken against those who operate commercial passenger services illegally and the Knowledge test(s). In country and urban areas the 45/55 split is still causing heartache amongst operators and appears to be the predominate issue. T David Samuel VTA CEO 4 | April 2015

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In relation to the Knowledge test some important amendments to the test and the processes have now been put in place. Drivers will be given 2 chances every 3 months rather than 2 every 12 months, a long overdue study/training manual has been produced and changes to the actual content have also now been made. These are positive changes, but more needs to be done. The VTA continues to see no reason to limit the number of times a person can seek to become qualified - they either pass or they don’t. This restriction seems draconian and unnecessary. The content also needs more work. According to drivers who have both failed and passed, many questions are still tricky and confusing. The VTA is also of the view that more needs to be done to account for the record of existing drivers. For example, if a driver has been accredited for 4 years, has no complaints on their record and scores 78% should they really have their accreditation cancelled and, in many truly upsetting cases, lose their ability to earn an income? We think not. We intend to develop a strong case for some sort of probationary system for existing drivers who score highly in the test(s) and have good taxi driving records. Surely it cannot be the aim of the process to knock good drivers out of the industry? At the time of writing we are awaiting yet another court date to convene for the 11 prosecuted Uber X drivers. What a waste of taxpayers’ money. Common sense prevailing, these individuals should be prosecuted and then hopefully we will see decisive action from the Taxi Services Commission (TSC) in regard to prosecuting Taxi Talk - Voice of the Taxi Industry people who so clearly think they are entitled to operate outside the law. In this regard VTA staff have also been spending time at Melbourne Airport talking to drivers about this issue and asking them to sign letters to their local MPs outlining their concerns with Uber X. We have had a great response but if you would like to know more or contribute, please do not hesitate to get in touch with us. I have also just returned from a series of regional VTA meetings. All were well attended and as usual I found the meetings informative and enjoyed the robust discussion. I would like to thank the regional members for their attendance and also their patience. At the moment, with the Knowledge and Uber X, there is a lot of attention on metropolitan issues. The biggest concern in the regions is still the 45/55 split and the fact that it drives the price of the service up unnecessarily. The TSC are currently undertaking a broader review of the implied conditions, including the 45/55 split, to which we have contributed. We look forward to, and hope for, some sensible amendments. In closing I would like to thank and acknowledge the work of outgoing TSC CEO Marnie Williams. Marnie has always been willing to discuss any issue and has been honest and upfront about what, in her view, was possible and what was not. I think most who to know Marnie would agree she was always willing to sit down with people and engage with them regardless of their concern. On that note I will sign off for another month, I know it’s tough out there for many. If you need anything, please do not hesitate to contact us and see what we can do to assist. D April 2015 |5

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Knowledge Test RESULTS During February the TSC released Knowledge test handbooks as a study aid for drivers and aspiring drivers. We have since seen a significant improvement in performance of those sitting the Knowledge with the overall pass rate more than doubling in the past few weeks. We continue to encourage all existing drivers who need to pass the Knowledge to attempt the necessary modules as soon as possible so you have time to undertake training or gather additional information and attempt them again before your Driver Accreditation (DA) expires. Make use of the fact you can now attempt each module twice every three months. If you are more than three months away from your current DA expiry, sit the test as soon as possible to give yourself the most chances to succeed. Remember, attempting and failing the Knowledge modules will NOT cause you to lose your accreditation until your DA expiry date. Again, while the release of the Knowledge handbooks has helped both drivers and training providers better prepare for the Knowledge, we encourage all existing drivers to consider refresher training – speak to your network. D   Search for ‘Vic Taxi Drivers’ in Facebook like the page to get posts and updates! 6 | April 2015 Taxi Talk - Voice of the Taxi Industry

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Taxi stickers CHECK FOR BIKES Car dooring - the opening of a car door into the path of an oncoming cyclist - is a growing issue in the community, particularly given the increased number of cyclists using the roads. The data reveals that very few taxis are involved in car dooring and the VTA is pleased about this. The VTA recently released Check for bikes sticker to members. We encourage drivers to continue being vigilant and alert passengers to their surroundings and any hazards when exiting the taxi. By utilising the taxi fleet to educate the general public, it is hoped that the number of these incidents can be reduced. The stickers are to be placed on the right hand passenger side, on the inside of the cab, just below the window, to remind exiting passengers to check for bikes and not open the door if cyclists are riding past the vehicle. D CHECK FOR BIKES 8 | April 2015 Taxi Talk - Voice of the Taxi Industry

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Region news GIPPSLAND DRUM which is threatening the viability of taxi operators across the state, see a fair outcome on the process and content of the Knowledge test and a strong relationship between the taxi industry and the Transport Minister. Worrying factors that have occurred since the 1st of July 2014 regarding the 45/55 split is that there is now no cash flow. Basic economics tell us that to run a healthy and sustainable business you must have a healthy and constant cash flow. Victoria’s taxi fares are still well below our counterparts in all other states and have always been. I don’t suggest for a moment that we should go for huge rate hikes, it’s not the sensible approach. The sensible approach is small increments the 1st of July each year that way we don’t shock the public with huge rate hikes but we do maintain small steady increases. Every year public transport goes up and taxi fares stay the same. Out of all the changes that were implemented by the Taxi Inquiry most of them we have been doing for decades. Nothing new there but there are just half a dozen or so that need rethinking and adjusting for the sake of the public. Surely all Victorian’s are entitled to a vibrant and sustainable taxi fleet into the future. After all, we are here to serve the public. Carmen Giddens VTA Gippsland Regional Councillor D I wish that I could deliver some positive news to you in this article but the facts are we don’t have any and we must continue the fight until we achieve something positive for our industry. We have seen in a new Government and a new year - let’s hope both add up to a positive for our industry. We, the taxi industry, want what the Government wants, but we want it more because our livelihoods are at stake. We want a vibrant and sustainable taxi fleet servicing the public day and night, long after all other modes of transport have gone home, but it has to be financially sustainable to be able to service the public around the clock. Victorians deserve a vibrant and financially sustainable taxi industry across the state but this message has been lost because of the unreasonable pressures and uncertainty our industry has been put under. We want a taxi industry that boasts diversity, creates jobs and prosperity for all participants. In my 36 years in the taxi industry, I feel morale is at an all-time low ebb. We need to keep pushing for changes to the 45/55 driver operator split 10 | April 2015 Taxi Talk - Voice of the Taxi Industry

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Schmidt G5 Taximeter 01 TARIFF $ Tap to Pause $ TOLLS 5.10 TOTAL FARE 48.50 $ Tap to Add SN 123456 CITY LINK 2.00 EXTRAS 1-4 PPL FARE 1-4 PPL SUBSIDY Coming in 2015 $35.00 $17.50 the air rate changes and software upgrades The revolutionary G5 taximeter will plus the upload of all shift report data via 3G or be available when the Taxi Services PASSENGER TO PAY WIFI. Via secure internet log-in, taxi operators Commission completes its major redraft have access to all shift report details in addition of taximeter requirements. This signi cant to current taximeter status. Drivers also have overhall and rewrite of Victorian the signi cant convenience of secure log-in taximeter requirements is expected to access to their individual shift reports. be nalised in early 2015. Shortly after these requirements are complete, the G5 Incorporated into this powerful taximeter, is an will be released to the market. Infused with intuitive touch-screen navigation, the G5 is the most user friendly taximeter ever developed. Advanced features range from automated road tolling, to capture and storage of complete taxi activity. This includes the details of every fare taken and the entire location, speed, acceleration and braking history of the taxi. Direct communication with the internet, takes this taximeter to the next level. This allows over 17.50 $ SN 123456 optional Passenger Detection System which starts the taximeter automatically when a passenger enters the taxi, thereby ensuring that every taxi fare is metered. Communication is made simple, as the G5 easily connects with multiple EFTPOS terminals, dispatch systems, printers, passenger information displays and much more. Revolutionise your business with the powerful, Schmidt G5 taximeter. Schmidt Electronic Laboratories Pty Ltd Phone (03) 9546 6990 or 1300 132 422 | Email info@schmidt.com.au | Website www.schmidt.com.au Address 153 Osborne Avenue, Clayton South, VIC 3169 | ABN 20 005 631 710 Taxi Talk - Voice of the Taxi Industry April 2015 | 11

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VTA lunch FOR DRIVERS Thursday 30 April 12noon - 2pm All drivers are welcome to drop by the VTA office at Suite 2, 85 Salmon Street, Port Melbourne to enjoy a curry and roti bread, catered by ‘Curry Truck’. Drivers can catch up with one another over lunch and chat to VTA staff about any issues they are facing and upcoming events. The VTA holds driver events throughout the year as a way to thank drivers for their hard work in an often challenging job. Like the ‘Vic Taxi Drivers’ Facebook page to be updated about important issues and driver events. D GAFFNEY WHEELS & TYRES NEW TAXI TYRES l Hankook l Nexen l Wanli l Blue Streak l Minerva l Goform l Rotalla l Maxxis l Bridgestone l Dunlop l Achilles FREE Wheel Alignment and Balancing Free when you purchase and fit 4 new taxi tyres Free rotation after 10,000 kms 2nd hand tyres from $40 Phone 9350 7265 116 Gaffney Street COBURG Open Mon-Fri 8am-6pm Sat 9am-3pm 12| April 2015 Taxi Talk - Voice of the Taxi Industry all prices include GST 195 60R15 ..................$85 215 60R16 ..................$75 225 60R16 ................$105 225 55R17 ................$115 225 50R17 ................$115 235 45R17 ................$100 235 60R17 (4WD TAXI) ..$135 195 R15LT ................$100 195 R14LT ..................$90 185 R14LT .................$80 Taxi Service from .....................$70 Taxi Brakes from .....................$70 Wheel Alignment ....................$25 Wheel Balance Steel ...............$5 Wheel Balance Aluminium ....$10 Puncture Repairs................... $15 SPECIALS REPLACE WINDSCREEN from $150 $ 135

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Anzac Day is one of Australia’s most important national commemorative occasions. It marks the anniversary of the first major military action fought by Australian and New Zealand forces during the First World War. On the morning of 25 April 1915, Australian and New Zealand soldiers formed part of the allied expedition that set out to capture the Gallipoli peninsula in order to open the Dardanelles to the allied navies. The objective was to capture Constantinople (now Istanbul in Turkey), the capital of the Ottoman Empire, and an ally of Germany. These soldiers became known as Anzacs (Australian and New Zealand Army Corps) and the pride they took in that name continues to this day. The Anzacs landed on Gallipoli and met fierce resistance from the Ottoman Turkish defenders. Their plan to knock Turkey out of the war quickly became a stalemate, and the campaign dragged on for eight months. At the end of 1915, the allied forces were evacuated. Both sides suffered heavy casualties and endured great hardships. Over 8,000 Australian soldiers were killed. News of the landing on Gallipoli and the events that followed had a profound impact on Australians at home. The 25th of April soon became the day on which Australians remember the sacrifice of those who had died in the war. The Anzacs were courageous and although the Gallipoli campaign failed in its military objectives, the Australian and New Zealand actions during the campaign left us all a powerful legacy. With the coming of the Second World War, Anzac Day also served to commemorate the lives of Australians who died in that war. The meaning of Anzac Day today includes the remembrance of all Australians killed in military operations. D Private John Simpson Kirkpatrick assisting an unidentified soldier, Gallipoli Unidentified men from the 1st Divisional Signal Company being towed towards Anzac Cove Alexander Burton VC Photo Library ANZAC BISCUITS During World War One, the friends and families of soldiers and community groups sent food to the fighting men. Due to the time delays in getting food items to the front lines, they had to send food that would remain edible, without refrigeration, for long periods of time and retained high nutritional value; the Anzac biscuit met this need. D 14 | April 2015 Taxi Talk - Voice of the Taxi Industry

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$98 $90 $60 Taxi Talk magazine email - info@taxitalk.com.au OR PO Box 2345, Mount Waverley Vic 3149 Competition starts on 1 April 2015. The first entry received by Taxi Talk on or after 1 April 2015 wins the Gallipoli Centenary bronze figurine, second entry wins the Private Harvey Gallipoli Bear and third entry wins the Sands of Gallipoli Centenary medallion. This competition is part of the Australia in the Great War Gallipoli Centenary commemoration helping people connect with the service and sacrifice of Australians 100 years ago and supports the work of Soldier On in helping today’s wounded servicemen and women. Taxi Talk - Voice of the Taxi Industry April 2015 | 15

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