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professional tool users have always played a major part in the facom success story it is with the help of these professionals that facom designs and manufactures products with the ultimate goal of making everyday tasks easier and safer this privileged relationship allows facom to clearly understand the needs and requirements of each specialist trade something they have been doing for the past 90 years it is this close contact with customers that enables facom to produce innovative professional quality tools that meet the exacting standards of industrial and automotive professionals the world over catalogue 2 practical indexes alphabetic alphanumeric 854 861 facom at your disposal · customer contact · online services · technical advice 10 13 15 technology and safety · safety advice · conversion of measuring units · facom and standards · mechanical adjustments · lighting standards · screw and circlip standards 840 844 845 846 847 848 www.facom.com

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product finder workstations and tool storage 1 2 3 4 5 6 7 8 general tooling 9 10 11 12 13 14 15 specialist tooling ace aerosp tool sets roller cabinets and workshop furniture toolboxes cases and chests wrenches ratchets sockets and accessories torque control screwdrivers keys and bits pliers 18 62 100 124 166 260 304 368 measuring marking-out 416 metrology hammers and striking tools sawing drilling cutting pullers lighting power tools pipework protection maintenance electricity electronics automotive 460 480 516 556 566 600 622 670 712 16 17 18 www.facom.com facom 838 1

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facom our ambition useful innovation innovation with and on behalf of professional users · facom innovates in all technologies and in all areas of activity design materials new processes methods · each new facom-designed product is the fruit of field tests performed with the help of professional users innovation for increased productivity · saving time increasing efficiency and improving productivity and safety are essential values for the development of new tools numerous patents innovation for simplifying tasks · priority is given to useful innovation placing a premium on the simplification of tasks and the reduction of effort · new designs are regularly tested with the aim of helping pro fessional users to improve their efficiency 2 www.facom.com

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facom our obsession quality quality improves profitability · facom produces highly efficient tools that meet the very highest quality standards · reliable and durable they are a guaranteed good investment · sturdy and strong they are tested under extreme conditions and intensive use quality for the safety of professional users · facom products are designed to reduce user effort and minimise the risk of trauma or injury guaranteed facom quality · choosing a facom product guarantees complete satisfaction with the added security of the facom guarantee · the design and manufacturing processes are iso 9001 certified version 2000 www.facom.com 3

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facom our obligation customer satisfaction comprehensive assistance every day · numerous services are offered to assist users to work even more efficiently tool applications and selection guides technical advice safety standards training after-sales services over 6500 products serving all professional needs · facom s comprehensive range of standard and specialist tools meets the needs of every user · facom is present in many sectors notably the industrial maintenance and production automotive inspection and repair heavy goods vehicles electrical electronic and aerospace sectors the entire facom range at your fingertips · 870 pages 600 000 copies 12 languages the facom catalogue is a genuine tool reference book · the web site offers selection guides and information on new products as well as the complete catalogue www.facom.com 4 www.facom.com

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facom our passion customer contact facom s advisors with their demonstration and assistance vehicles · their mission to be in contact with users at their workplace · their objective to listen inform advise and allow you to try out our tools · their priority to better meet the needs of the professional user by identifying improvements to the product range an international presence with 12 subsidiaries throughout the world facom places great importance on contact with the users of its tools a distributor near you professional competent and sharing a unique spirit of service the distributors who are facom s partners are able to provide you the entire range of products and services www.facom.com 5

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facom design and manufacture a vocation recognised design expertise · 250 technician engineers committed full-time to the development of new products · 10 design offices incorporated within the production sites working exclusively on facom-related research made by facom · 60 of production is manufactured in facom s 11 french and european factories · 40 of tools are produced in partnership with manufacturers working to facom s own higher specifications factories using cutting-edge technology · facom s production centres are constantly upgraded to improve product performance and optimise the production process · they specialise in different production techniques cold forming heat treatment surface treatment plastic injection etc 6 www.facom.com

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facom the facom guarantee often copied never equalled when you as professionals use a tool you expect it to give total permanent and long-lasting satisfaction however intensive the use and whatever the application that is why facom tools are always tested under extreme conditions and intensive use like quality with which it goes hand in hand the guarantee is integral to facom s commitment and the reputation of its product range over fifty years of shared history a major innovation introduced as early as 1952 the facom guarantee is backed by a dedicated organisation · the facom distributor network constitutes the first link in the guarantee chain with responsibility for its application to ex changes from stock · all items that are returned to our workshops enter into a regularly audited traceability-based procedure · 18 employees are responsible for handling and processing warranty returns each day the facom guarantee transparency and modernity · guarantee returns can now be followed in real time your distributor can follow the progress of your tool at all times via an extranet link www.facom.com 7

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inspection the key to confidence periodic inspection of your tools ensures production quality the facom laboratory is a cofrac-accredited laboratory and can assist with · torque assurance · regular calibration and inspection of tools to ensure compliance with iso standard requirements · mutual recognition of the validity of tool calibration and inspection with european and other the countries based on multilateral or bilateral recognition agreements ea ilac · linking of tools to the national and international si system of units note 1 for further information regarding the services provided by the laboratory please refer to the after sales service catalogue and the web site www.facom.fr note 2 the delivery of a calibration certificate bearing the cofrac-etalonnage logo guarantees that the results are linked back to the international si system of units signatories of the ea multilateral recognition agreement cofrac comité français d accréditation dkd deutscher akkreditierungsrat bmwa bundesministerium für wirtschaftliche angelegenheiten bko belgische kalibratie organisatie obe organisation belge d etalonnage danak danish accreditation national agency of industry trade enac entidad nacional de acreditacion finas finnish accreditation service nab national accreditation board sit servizio italiano di taratura european co-operation for accreditation na norwegian accreditation rva raad voor accreditatie ipac instituto português de acréditação cai czech accreditation institute ukas united kingdom accreditation servioe swedac swedish board for accreditation conformity sas swiss accreditation service esyd hellenic accreditation system pca polskie centrum akredytacji signatories of bilateral recognition agreements nata national association of testing authorities sanas south africa national laboratory accreditation service a2al american association for laboratory sac singapore confederation of industries 8 www.facom.com

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facom services inspection torque control services · cofrac services as a cofrac-accredited organisation no 2-1805 the facom laboratory offers a range of torque monitoring services the cofrac etalonnage logo guarantees that the results are directly linked to the international si system of units linked to national and international standards 260 section 6 · facom laboratory services the facom laboratory is linked to the national calibration standards and issues calibration certificates in accordance with the specifications of iso 6789 and its own quality assurance procedures 260 section 6 fixed-price repairs for certain pneumatic electrical hydraulic and torque control tools facom offers a range of fixed-price repair or standard replacement conditions crimping plier inspection iso 9000 quality assurance systems require crimping equipment to be periodically checked for compliance with the standards and recommendations facom therefore decided to offer a worry-free inspection service to its customers covering all facom crimping pliers for insulated and non-insulated terminals in certain countries these services delegated locally please contact your facom representative for further information www.facom.com 9

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facom customer contact facom technical assistance passionate about your work over 200 demonstration vehicles · their mission to understand the needs of tool users through site visits assistance provided · product demonstrations try-outs presentation of new products literature catalogue distribution · technical advice · selection assistance · local distributors over 150 000 visits each year · the source of facom product development and improvement · 150 000 opportunities to learn about analyse and antici pate your needs and provide concrete solutions 10 www.facom.com

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customer contact facom facom s distributors with a network of over 5,500 sales outlets in 100 countries facom is always close to you and your needs 868 the professional s true partner the facom team is always available for the following · product information · technical advice · merchandising solutions · delivery times · managing warranty returns · after sales services torque control etc the facom extranet portal even more services via your distributor · online follow-up of orders · monitoring of warranty returns and repairs · spare parts new www.facom.com 11

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www.facom.com online services the complete facom product range online access the entire up-to-date facom product range in one click download the whole catalogue specific sections and much much more www.facom.com choose your tools online new you can now select products online record your selection and e-mail it to your distributor for a quotation as well as printing a hard copy tool marque vehicle application guide find the right facom tool for the job on the vehicle to be repaired fast new facom products discover all the latest facom innovations and see demonstration videos 12 www.facom.com

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24/7 www.facom.com locating your facom distributor enter your address and the site will display details of your nearest distributors in france and the rest of the world find your nearest distributor in just a few clicks new customised workstations create your own workstation quickly and easily in just a few clicks you can now devise your own workshop colour scheme drawer and tool configurations on extranet speed and reliability for your distributor satisfaction and quality for you using our extranet site your distributor can now monitor products online and meet your needs in the shortest of time direct access to details on product availability real-time follow-up of orders and tools returned for repair accessories reduced risk of inputting errors www.facom.com allows you to choose drawer combinations colours accessories tool storage modules www.facom.com 13

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facom customised tools customised tools facom solutions occasionally standard tools are just not up to the job if you require specially designed or adapted tools facom s engineering team can apply their technical expertise to help you create the tools you need to suit your specifications product adaptation to suit your specifications storage modules to suit a particular set of tools roller cabinets with a variety of drawer configurations special end fittings for torque wrenches special finishes different materials personalisation storage units in your own colours your logo 14 www.facom.com

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